CBC Business Ethics & Professional Standards Flashcards

According to CBC professional standards, what must a coach do when a potential conflict of interest arises with a client?

Answer: Disclose it to the client and manage or resolve it appropriately

CBC ethics require coaches to disclose conflicts of interest and take steps to manage or resolve them to maintain trust and integrity.

Which principle underlies the CBC code of ethics regarding client confidentiality?

Answer: Client information should be kept strictly confidential unless legally required otherwise

The CBC code mandates strict confidentiality of client information, with exceptions only for legal obligations or safety concerns.

What is the CBC standard for a coach who reaches the limits of their competence during an engagement?

Answer: Refer the client to a more qualified professional

CBC standards require coaches to recognize competence boundaries and refer clients to appropriate professionals when those limits are reached.

Under CBC professional standards, how should a coach handle a situation where a client discloses plans to harm themselves or others?

Answer: Break confidentiality and take appropriate action to ensure safety

Safety overrides confidentiality in CBC ethics; coaches must act to protect the client or others from serious harm.

Which practice best demonstrates CBC's principle of non-discrimination in coaching?

Answer: Providing equitable service regardless of race, gender, religion, or socioeconomic status

CBC requires coaches to serve all clients equitably without bias related to personal characteristics or background.

What does the CBC standard of 'professional boundaries' primarily protect against?

Answer: Dual relationships that could compromise objectivity or exploit the client

Professional boundaries prevent dual or multiple relationships that could impair the coach's objectivity or exploit the client's trust.