Communication and Emotional Support Flashcards
6 cards from real CAREGIVER practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Communication and Emotional Support flashcards as text
A client who lost their spouse begins crying. What is the most appropriate response?
Answer: Sit quietly, offer a tissue, and acknowledge their grief
Provide emotional support by being present, acknowledging grief, and allowing the client to express feelings safely.
Which technique is most effective for communicating with a hearing-impaired client?
Answer: Face them directly, speak clearly at normal pace, reduce background noise
Face the client directly so they can read lips, speak clearly at normal volume, and minimize background noise.
What does active listening involve?
Answer: Giving full attention, making eye contact, and providing feedback
Active listening means undivided attention, eye contact, verbal affirmations, and observing non-verbal cues.
A client with aphasia is frustrated trying to communicate. How should you respond?
Answer: Remain patient, use yes/no questions, and offer communication tools
Aphasia affects language, not hearing or intelligence. Be patient, use yes/no questions, and offer picture boards or writing materials.
Which is an example of non-verbal communication?
Answer: Making eye contact and nodding while the client speaks
Non-verbal communication includes facial expressions, eye contact, gestures, and body posture.
A client with memory loss asks the same question repeatedly. How should you handle this?
Answer: Answer patiently each time as if it were the first time
Clients with memory loss do not remember asking. Respond patiently each time.