CAPS CAPS Business Operations & Management

Question 1

Which document should a CAPS professional provide to a client before beginning an aging-in-place project to outline scope, costs, and timelines?

Accepted Answer

Written contract or proposal

Answer

Verbal agreement

Answer

Building permit

Answer

Certificate of occupancy

Question 2

When estimating costs for an aging-in-place home modification project, which factor is MOST important to include?

Accepted Answer

Labor, materials, permits, and overhead

Answer

Client's favorite color scheme

Answer

Number of family members

Answer

Distance from the nearest hardware store

Question 3

A CAPS professional should maintain a portfolio of completed aging-in-place projects primarily to:

Accepted Answer

Demonstrate expertise and build client confidence

Answer

Satisfy insurance requirements

Answer

Meet NAHB membership dues

Answer

Comply with local zoning laws

Question 4

Which business practice best supports long-term success for a CAPS professional in the aging-in-place market?

Accepted Answer

Building referral networks with healthcare and senior-service professionals

Answer

Targeting only new construction projects

Answer

Avoiding social media entirely

Answer

Limiting services to a single type of modification

Question 5

For CAPS professionals, general liability insurance is important because it:

Accepted Answer

Protects against claims of property damage or bodily injury on a job site

Answer

Covers client medical bills from pre-existing conditions

Answer

Guarantees the project will be completed on time

Answer

Replaces the need for a written contract

Question 6

Which financial metric is most useful for a CAPS professional when evaluating the profitability of individual projects?

Accepted Answer

Net profit margin per project

Answer

Gross revenue per year

Answer

Number of social media followers

Answer

Square footage of the home