Make-Ready and Unit Turnover Flashcards
7 cards from real CAMT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Make-Ready and Unit Turnover flashcards as text
What is the purpose of conducting a move-out walk-through with a departing resident?
Answer: To document any damages beyond normal wear and tear before the resident leaves
A move-out walk-through with the departing resident allows both parties to document damages beyond normal wear and tear together, supporting fair and transparent security deposit decisions.
How is 'normal wear and tear' generally defined in apartment maintenance?
Answer: Gradual deterioration from ordinary use that cannot be charged to the resident
Normal wear and tear refers to the natural, gradual deterioration of a unit from ordinary use over time, such as small scuffs or faded paint, which cannot be deducted from a resident's security deposit.
During unit turnover, what should be done with bathroom caulk that shows signs of mold or cracking?
Answer: Remove and replace the caulk to prevent water intrusion and mold growth
Cracked or moldy caulk should be fully removed and replaced to prevent water intrusion behind tile or tub surrounds, which can lead to structural damage and health hazards.
What is the standard practice for carpet evaluation during unit turnover?
Answer: Professionally clean or replace carpet based on condition and years of service
Carpets should be professionally cleaned if in otherwise good condition, or replaced if beyond their useful life or excessively damaged, to provide a clean environment for new residents.
Which of the following best defines a 'zero-day turn' in apartment maintenance?
Answer: When a new resident moves in on the same day a previous resident vacates
A zero-day turn occurs when a new resident is scheduled to move in the same day the previous resident moves out, requiring the maintenance team to complete all make-ready work within hours.
What should a maintenance technician do if they discover a habitability issue such as mold or a structural defect during a unit make-ready?
Answer: Immediately report it to the property manager and halt leasing until resolved
A habitability issue discovered during make-ready must be immediately reported to the property manager and fully addressed before the unit is leased, as it affects the legal ability to rent the unit.
Which method of documentation is most effective for recording unit condition during make-ready inspections?
Answer: A written inspection checklist with detailed notes and photographs
A formal inspection checklist with written notes and photographs provides an objective, legally defensible record of unit condition that protects both the property and the resident.