Human Resources Management Flashcards
7 cards from real CAM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Human Resources Management flashcards as text
A flight department manager notices a maintenance technician's performance has declined after a schedule change. What should be the manager's FIRST step?
Answer: Meet privately with the technician to discuss the performance change and identify causes
Effective performance management begins with a private conversation to understand root causes before taking corrective action.
Under the Fair Labor Standards Act (FLSA), which flight department employee is MOST likely classified as non-exempt?
Answer: A line service technician paid hourly
Hourly line service workers typically lack the executive, administrative, or professional duties required for FLSA exemption, so they must receive overtime pay.
A business aviation department wants to reduce turnover among pilots being recruited by airlines. Which retention strategy addresses the MOST common driver of departures?
Answer: Benchmarking total compensation against industry salary surveys and adjusting pay accordingly
Competitive compensation benchmarked against industry data is the primary lever for retaining pilots facing lucrative airline offers.
During an interview for a maintenance manager position, which question would create legal risk for the flight department?
Answer: Do you have children who might interfere with your on-call availability?
Questions about family status can support discrimination claims because they are not job-related and target protected characteristics.
A flight department is developing a succession plan for its retiring director of maintenance. Which action BEST supports the plan?
Answer: Identifying internal candidates early and providing them targeted leadership development
Effective succession planning identifies and develops internal talent well before the vacancy occurs.
An aviation manager receives a sexual harassment complaint from a scheduler about a senior pilot. What is the manager's obligation?
Answer: Initiate a prompt, impartial investigation and protect the complainant from retaliation
Employers must promptly and impartially investigate harassment complaints and prevent retaliation to meet legal obligations.
Which element is REQUIRED in a DOT/FAA drug and alcohol testing program for a flight department conducting Part 135 operations?
Answer: Random testing of safety-sensitive employees at prescribed annual rates
DOT/FAA regulations mandate random testing of all safety-sensitive employees, including maintenance personnel, at specified minimum annual rates.