Fleet Operations & Management Flashcards
7 cards from real CAFM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Fleet Operations & Management flashcards as text
A fleet manager wants to benchmark fleet performance. Which external resource is most commonly used for industry comparison data?
Answer: NPTC, NAFA, or ATRI industry benchmarking reports
Industry associations like NAFA Fleet Management Association, NPTC, and ATRI publish benchmarking data that allow fleet managers to compare their KPIs against industry peers.
What is the key advantage of centralized fuel management systems over individual driver credit cards?
Answer: Real-time transaction data enables exception reporting and fraud detection
Centralized fuel management systems capture transaction-level data (vehicle, driver, odometer, quantity) enabling anomaly detection, fraud prevention, and detailed cost allocation.
Which lifecycle stage typically has the lowest total per-mile cost for a fleet vehicle?
Answer: Middle third of the vehicle's operational life
The middle third of a vehicle's life typically represents the lowest per-mile cost as depreciation has slowed and major mechanical failures are not yet frequent.
A fleet manager is considering adding electric vehicles (EVs) to the fleet. Which operational factor is MOST critical to evaluate first?
Answer: Route range requirements relative to EV range and charging infrastructure
Matching EV range capabilities to actual route requirements and verifying adequate charging infrastructure availability is the foundational operational feasibility question for EV adoption.
What does a 'right-sizing' analysis in fleet management typically aim to accomplish?
Answer: Matching vehicle type and size to actual operational requirements to eliminate waste
Right-sizing eliminates underutilized vehicles and replaces over- or under-specified vehicles with models that match actual job requirements, reducing unnecessary costs.
A fleet manager receives a safety recall notice for 15 vehicles. What is the appropriate FIRST action?
Answer: Immediately ground all affected vehicles and schedule dealer repairs
NHTSA recalls require prompt action; grounding affected vehicles and scheduling recall repairs immediately protects drivers and limits the organization's liability exposure.
Which key performance indicator (KPI) measures how quickly a fleet returns vehicles to service after maintenance?
Answer: Mean time to repair (MTTR)
Mean time to repair (MTTR) measures the average duration from when a vehicle enters maintenance until it is returned to service, directly indicating maintenance efficiency.