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Community Resources and Volunteer Management Flashcards

7 cards from real CAD practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Community Resources and Volunteer Management flashcards as text
  1. A community business wishes to donate supplies to your activity program. What should the activity director do FIRST?

    Answer: Verify the donation aligns with residents' needs and facility policies

    All donations must be evaluated for appropriateness, safety, and alignment with resident needs and facility guidelines before acceptance.

  2. Which of the following is the BEST example of an intergenerational community partnership for a long-term care facility?

    Answer: A university student mentorship program pairing students with residents

    An intergenerational program deliberately bridges age groups; a university mentorship program creates sustained, reciprocal relationships between younger and older generations.

  3. When screening volunteers who will work directly with cognitively impaired residents, what is ESSENTIAL?

    Answer: Conducting criminal background checks and providing dementia-specific training

    Background checks protect vulnerable residents from harm, while dementia-specific training equips volunteers to interact safely and compassionately with this population.

  4. The Area Agency on Aging (AAA) primarily serves which function for activity directors in long-term care?

    Answer: Connects facilities with community resources and funding opportunities

    AAAs serve as local hubs that link long-term care providers with community services, programming resources, and grant funding under the Older Americans Act.

  5. What is the BEST approach for orienting new volunteers to resident needs and facility expectations?

    Answer: Providing a structured orientation covering resident rights, confidentiality, and program goals

    A structured orientation combining resident rights education, confidentiality training, and program goals prepares volunteers thoroughly and protects residents.

  6. A volunteer consistently arrives late and disrupts planned activity sessions. The activity director should:

    Answer: Document the pattern and hold a private conversation to address the issue

    Documentation and private counseling address the performance issue professionally, giving the volunteer the opportunity to understand expectations and correct the behavior.

  7. Which federal legislation most significantly shaped activity programming requirements in certified nursing facilities?

    Answer: Omnibus Budget Reconciliation Act (OBRA) of 1987

    OBRA 1987 established the federal mandate for individualized, comprehensive activity programs in nursing facilities to support residents' psychosocial well-being and quality of life.