Safety and Compliance Flashcards

What document must dealers display on used vehicles offered for sale under the FTC Used Car Rule?

Answer: Buyers Guide

The Used Car Rule requires a Buyers Guide disclosing warranty or as-is status on used vehicles.

Under federal odometer disclosure rules, vehicles of which model year and newer require disclosure for 20 years?

Answer: 2011

NHTSA extended odometer disclosure to 20 years for model year 2011 and newer vehicles.

Under Regulation F, a debt collector is presumed to violate call-frequency limits after placing more than how many calls in seven days about a debt?

Answer: 7

Regulation F sets a 7-in-7 presumption: more than seven calls within seven consecutive days.

Absent other information, the FDCPA treats which hours as convenient for contacting a consumer?

Answer: 8 a.m. to 9 p.m.

Collectors may assume calls between 8 a.m. and 9 p.m. local time are convenient.

Requiring a buyer to purchase GAP or a service contract as a condition of financing, while representing it as optional, is best described as what?

Answer: A potential UDAP/UDAAP deceptive practice

Misrepresenting or forcing optional add-ons is a deceptive practice targeted by FTC and state UDAP enforcement.

After repossessing a vehicle, what must a secured party generally send before disposing of the collateral under UCC Article 9?

Answer: A reasonable authenticated notification of disposition

UCC 9-611 requires reasonable notification of disposition to the debtor and certain secondary obligors.

Under the SCRA, repossessing a vehicle from a servicemember on an obligation entered before service, with a payment made, generally requires what?

Answer: A court order

The SCRA bars repossession of such pre-service installment contracts during service without a court order.