Estimating Principles and Software Flashcards

In estimating software, what does the term 'betterment' refer to?

Answer: A credit applied when a new part improves upon the pre-loss condition of a worn part

Betterment is a deduction applied when a replacement part (such as a new tire or battery) leaves the vehicle in better condition than it was before the loss.

Which estimating method calculates damage costs by multiplying labor hours by a posted door rate?

Answer: Flat-rate estimating

Flat-rate estimating uses published labor time guides multiplied by the shop's door rate to calculate labor costs for each repair operation.

What is the purpose of the 'not-included' operations list in estimating guides?

Answer: To identify operations that must be added separately because they are not built into the listed labor time

Not-included operations are separate labor procedures that must be added to the base labor time because they are not factored into the guide's standard time.

When an estimator uses CCC ONE, what does the 'condition report' feature primarily assist with?

Answer: Documenting pre-existing damage and vehicle condition prior to the current loss

The condition report in CCC ONE allows estimators to document and photograph pre-existing damage so it is clearly separated from the current claim's damage.

Which of the following best describes 'overlap' in the context of collision estimating?

Answer: A labor time reduction applied when two adjacent operations share common steps

Overlap is a deduction in labor time that acknowledges when two operations share the same steps, preventing double-charging for work done only once.

In damage estimating software, OEM parts are distinguished from aftermarket parts primarily because:

Answer: OEM parts are manufactured by or for the vehicle's original manufacturer and typically carry a higher list price

OEM (Original Equipment Manufacturer) parts are sourced from the vehicle's maker or authorized suppliers and are priced at the manufacturer's suggested retail price.

What does 'included operations' mean in a labor time guide?

Answer: Operations whose time is already built into the listed labor time and should not be charged separately

Included operations are tasks already accounted for within the guide's published repair time and must not be added as separate line items.