Cloud Phone Systems Flashcards
6 cards from real Business Phone Systems practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Cloud Phone Systems flashcards as text
What is a UCaaS platform?
Answer: Unified Communications as a Service — a cloud-delivered suite combining voice, video, messaging, and collaboration
UCaaS delivers unified communications tools including voice, video conferencing, chat, and file sharing through a cloud subscription.
Which of the following is a leading UCaaS provider in the US market?
Answer: RingCentral
RingCentral is one of the largest UCaaS providers in the US, offering cloud calling, messaging, and video in a single platform.
What is the primary advantage of a cloud phone system over an on-premises PBX for a small US business?
Answer: No upfront hardware investment and easy scalability
Cloud phone systems eliminate capital expenditure on PBX hardware and allow businesses to add or remove users instantly.
What does 'number portability' allow a business to do when switching cloud phone providers?
Answer: Keep existing phone numbers when moving to a new service provider
Number portability (LNP — Local Number Portability) lets businesses transfer their existing phone numbers to a new carrier.
What is the typical billing model for cloud phone system services in the US?
Answer: Per-user monthly subscription fee
Most US cloud phone providers charge a monthly per-seat fee that includes unlimited domestic calling and core features.
What is a virtual phone number?
Answer: A phone number not tied to a specific physical line or device that can ring any endpoint
A virtual phone number exists in the cloud and can route calls to any device, location, or user regardless of geography.