BHP BHP Communication & Interpersonal Skills

Question 1

Which communication technique involves restating the client's message in the professional's own words to confirm understanding?

Accepted Answer

Paraphrasing

Answer

Mirroring

Answer

Confrontation

Answer

Summarizing

Question 2

Active listening in behavioral health settings primarily involves which of the following?

Accepted Answer

Fully concentrating on and responding to the client's verbal and nonverbal messages

Answer

Interrupting to clarify points immediately

Answer

Taking detailed notes without making eye contact

Answer

Offering advice as soon as the client pauses

Question 3

When a client uses silence during a session, the most therapeutic response by a BHP is to:

Accepted Answer

Allow the silence and observe the client's nonverbal behavior

Answer

Fill the silence immediately with a question

Answer

End the session early

Answer

Redirect to a new topic

Question 4

Open-ended questions in behavioral health interviews are most useful because they:

Accepted Answer

Encourage clients to elaborate and share more information

Answer

Limit client responses to yes or no

Answer

Speed up the assessment process

Answer

Reduce the chance of the client becoming emotional

Question 5

Nonverbal communication in a therapeutic relationship includes which of the following?

Accepted Answer

Eye contact, posture, and facial expressions

Answer

Tone of voice only

Answer

Written progress notes

Answer

Diagnosis codes

Question 6

Motivational interviewing is best described as a communication style that:

Accepted Answer

Collaboratively explores and strengthens motivation for change

Answer

Confronts the client's denial directly

Answer

Provides detailed psychoeducation about diagnoses

Answer

Directs the client toward the clinician's preferred treatment