Assessment and Evaluation Flashcards

In the context of LA County civil service, a 'job-related' assessment is one that:

Answer: Measures knowledge, skills, or abilities directly required by the position

Job-relatedness means the assessment directly measures competencies required to perform the duties of the position.

When comparing actual work output against a set standard, the term used is:

Answer: Gap assessment

A gap assessment identifies the difference between current performance and the desired standard.

A clerical worker is asked to audit the accuracy of a mailing list. Which step should be taken first?

Answer: Define the criteria for what constitutes an accurate and complete record

Establishing accuracy criteria before beginning an audit ensures the review is consistent and purposeful.

What is the primary purpose of a 360-degree feedback evaluation?

Answer: To gather performance input from multiple sources including peers, supervisors, and subordinates

360-degree feedback collects input from all directions in an employee's work relationships for a comprehensive view.

An employee disagrees with a performance evaluation rating. The appropriate first step is to:

Answer: Discuss the specific concerns with the supervisor in a professional manner

Direct professional discussion with the supervisor is the appropriate first step to resolve evaluation disagreements.

Which of the following best describes a 'formative' evaluation?

Answer: An ongoing assessment used to monitor progress and make adjustments during a process

Formative evaluation occurs during a process to guide improvements before completion, unlike summative evaluation which occurs at the end.

When documenting the results of a workplace assessment, the record should be:

Answer: Objective, specific, and supported by observable evidence

Assessment documentation must be objective, specific, and evidence-based to be valid, fair, and defensible.