BBC LA County BBC Office Technology and Equipment

Question 1

Which keyboard shortcut is commonly used to copy selected text in most Windows-based office applications?

Accepted Answer

Ctrl+C

Answer

Ctrl+X

Answer

Ctrl+V

Answer

Ctrl+Z

Question 2

When a laser printer produces faded or streaky output, the most likely cause is:

Accepted Answer

Low toner cartridge

Answer

A paper jam

Answer

Incorrect paper size setting

Answer

Network connectivity issue

Question 3

In Microsoft Word, which feature automatically corrects common spelling mistakes as you type?

Accepted Answer

AutoCorrect

Answer

Spell Check

Answer

Grammar Check

Answer

Find & Replace

Question 4

Which of the following is the correct action when you receive a phone call intended for another department at LA County?

Accepted Answer

Transfer the call after informing the caller

Answer

Hang up and let the caller redial

Answer

Take a message and ignore it

Answer

Put the caller on indefinite hold

Question 5

A multifunction device (MFD) in an office environment typically combines which set of functions?

Accepted Answer

Printer, scanner, copier, and fax

Answer

Computer, monitor, keyboard, and mouse

Answer

Telephone, voicemail, pager, and radio

Answer

Shredder, laminator, binder, and stapler

Question 6

When saving a document that will be shared with external parties who may not have Microsoft Office, the best format to use is:

Accepted Answer

PDF

Answer

DOCX

Answer

TXT

Answer

XLS