B1 English Listening Skills

Question 1

During a phone call with your energy supplier, you hear: 'Your current tariff ends on the 15th of next month.
If you don't switch, you'll be moved to our standard variable rate, which is currently 28p per kWh.' What will happen if you take no action?

Accepted Answer

You will be placed on a more expensive standard rate

Answer

Your energy supply will be cut off

Answer

You will automatically get a cheaper deal

Answer

Your tariff will continue at the same price

Question 2

You hear an announcement at a train station: 'The 14:32 service to Edinburgh Waverley is delayed by approximately 25 minutes. This is due to a points failure at York. We apologise for the inconvenience.' When should you now expect the train?

Accepted Answer

At approximately 14:57

Answer

At 14:32 as originally scheduled

Answer

The train has been cancelled

Answer

At 15:32

Question 3

A recorded message at your dentist says: 'If you need to cancel or rearrange your appointment, please give at least 24 hours' notice. A charge of £25 may apply for missed appointments or late cancellations.' What could happen if you don't attend without calling?

Accepted Answer

You might be charged £25 for missing the appointment

Answer

Nothing, dental appointments are always free

Answer

You will be permanently removed from the dental register

Answer

Your next appointment will be free as compensation

Question 4

During a work meeting, your manager says: 'Going forward, all overtime must be pre-approved by your line manager. Any overtime worked without prior authorisation will not be paid.' What is the new policy?

Accepted Answer

You must get permission before working any overtime hours

Answer

Overtime is no longer available to any staff

Answer

You can work overtime and claim payment afterwards

Answer

Overtime pay rates have been increased

Question 5

You hear on a radio traffic report: 'There are long delays on the M25 clockwise between junctions 8 and 10 due to a multi-vehicle collision. Drivers are advised to use alternative routes. Current delay is approximately 90 minutes.' How long is the delay?

Accepted Answer

90 minutes

Answer

30 minutes

Answer

60 minutes

Answer

The road is completely closed

Question 6

A voicemail from your child's nursery says: 'We're calling to let you know that there have been two confirmed cases of chickenpox in your child's room. Please look out for symptoms including a rash, fever, and tiredness. Keep your child at home if they develop any spots until all blisters have crusted over.' When can your child return if they catch chickenpox?

Accepted Answer

Once all the blisters have crusted over

Answer

Immediately after taking medicine

Answer

After 24 hours with no fever

Answer

After a doctor provides a return-to-nursery letter