Training and Development Flashcards
7 cards from real APHR practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Training and Development flashcards as text
A company notices that employees who completed a leadership development program are being promoted at higher rates. This is an example of measuring training effectiveness at which Kirkpatrick level?
Answer: Level 4 – Results
Level 4 (Results) measures the organizational outcomes of training, such as promotions, revenue, retention rates, or other business metrics.
An HR professional must design training for a geographically dispersed workforce in multiple time zones. Which delivery method is MOST practical?
Answer: Asynchronous online training accessible on demand
Asynchronous online training allows employees in different time zones to complete training at their own convenience without requiring real-time attendance.
Which of the following is a characteristic of experiential learning, as defined by Kolb?
Answer: Learning is a process where knowledge is created through the transformation of experience
Kolb's Experiential Learning Theory holds that learning occurs through a four-stage cycle of concrete experience, reflection, abstract conceptualization, and active experimentation.
A department manager completes a development plan with each team member annually. This activity is BEST described as which type of employee development?
Answer: Career development planning
Individual development planning between a manager and employee is a career development activity that aligns personal growth goals with organizational needs.
Which approach to training evaluation calculates the financial return generated by a training program relative to its cost?
Answer: Cost-benefit analysis (Return on Investment)
Return on Investment (ROI) compares the monetary benefits of training to its total cost, expressed as a percentage to justify training expenditures.
A new HR manager wants to build a coaching culture within the organization. Which action would MOST effectively support this goal?
Answer: Training all managers on coaching skills and embedding coaching conversations into performance management
Building a coaching culture requires equipping managers with skills and integrating coaching into everyday management practices and processes.
The 70-20-10 development model suggests that approximately what percentage of learning comes from on-the-job experiences?
Answer: 70%
The 70-20-10 model proposes that 70% of development comes from challenging on-the-job experiences, 20% from social learning, and 10% from formal training.