ASQ Lean Quality Management

Question 1

What is the primary goal of lean manufacturing?

Accepted Answer

Eliminating waste to deliver maximum value to the customer with minimum resources

Answer

Maximizing production speed regardless of quality

Answer

Reducing the workforce to cut costs

Answer

Increasing inventory to prevent stockouts

Question 2

In the lean '5S' methodology, what does the first 'S' (Seiri) represent?

Accepted Answer

Sort — separate necessary items from unnecessary ones and remove the latter

Answer

Standardize — create uniform procedures

Answer

Shine — clean the workplace thoroughly

Answer

Sustain — maintain the improved condition

Question 3

'Value stream mapping' is used to:

Accepted Answer

Visualize all steps in a process — value-added and non-value-added — to identify improvement opportunities

Answer

Calculate the financial value of a product line

Answer

Map customer satisfaction scores over time

Answer

Document the organizational hierarchy

Question 4

'Kaizen' in lean manufacturing means:

Accepted Answer

Continuous, incremental improvement involving all employees at all levels

Answer

A major breakthrough improvement project

Answer

The elimination of the quality department

Answer

A type of defect prevention device

Question 5

'Takt time' is calculated as:

Accepted Answer

Available production time divided by customer demand rate

Answer

Total production time divided by total units produced

Answer

Customer demand rate divided by cycle time

Answer

Total inventory divided by daily usage rate

Question 6

'Poka-yoke' is a lean/quality concept that means:

Accepted Answer

Error-proofing or mistake-proofing mechanisms that prevent defects from occurring or passing undetected

Answer

Flexible manufacturing capable of producing multiple product types

Answer

A type of visual management board

Answer

A daily team briefing meeting