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Knowledge Flashcards

7 cards from real Amazon practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Knowledge flashcards as text
  1. What does Amazon's Leadership Principle 'Customer Obsession' primarily mean?

    Answer: Leaders start with the customer and work backwards

    Customer Obsession means leaders start with the customer and work backwards to earn and keep trust.

  2. In which year was Amazon founded by Jeff Bezos?

    Answer: 1994

    Amazon was founded in 1994 by Jeff Bezos, originally as an online bookstore.

  3. What is Amazon's cloud computing division called?

    Answer: AWS (Amazon Web Services)

    Amazon Web Services (AWS) is Amazon's cloud computing platform and a major profit driver.

  4. What does the Amazon Leadership Principle 'Dive Deep' encourage leaders to do?

    Answer: Operate at all levels and stay connected to details

    Dive Deep means leaders operate at all levels, stay connected to details, and audit frequently.

  5. What is the name of Amazon's voice-controlled virtual assistant?

    Answer: Alexa

    Alexa is Amazon's cloud-based voice assistant, used in Echo devices.

  6. What does the term 'PDCA' commonly refer to in Amazon operations?

    Answer: Plan, Do, Check, Act

    PDCA stands for Plan, Do, Check, Act — a continuous improvement cycle used in operations.

  7. What is Amazon's subscription service offering free shipping and streaming called?

    Answer: Amazon Prime

    Amazon Prime offers free shipping, video and music streaming, and other member benefits.