Client Support & Coaching Techniques Flashcards
7 cards from real AIP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Client Support & Coaching Techniques flashcards as text
A client on AIP reports feeling socially isolated because they cannot eat what their family serves at gatherings. What is the most effective coaching response?
Answer: Validate the client's feelings and collaboratively brainstorm strategies for navigating social situations
Validating emotions and co-creating practical social strategies empowers clients without isolating them further.
Which motivational interviewing technique involves reflecting a client's own positive statements about change back to them?
Answer: Evoking change talk
Evoking change talk involves eliciting and reflecting a client's own motivations and arguments for change.
A client consistently misses their check-in calls. What should an AIP coach do first?
Answer: Reach out with empathy to explore any barriers the client may be experiencing
Empathetic outreach helps uncover real barriers like overwhelm or life stress before making assumptions.
What is the primary purpose of setting SMART goals with AIP clients?
Answer: To create measurable, achievable targets that guide progress and maintain motivation
SMART goals give clients clear, achievable milestones that sustain motivation and make progress measurable.
During a session, a client reveals they have been secretly reintroducing excluded foods without telling their coach. How should the coach respond?
Answer: Thank the client for their honesty, explore their reasons non-judgmentally, and adjust the plan collaboratively
Non-judgmental curiosity preserves trust and reveals important information about the client's needs and challenges.
What does the term 'holding space' mean in a coaching context?
Answer: Being fully present and non-judgmental while a client processes their experience
Holding space means being emotionally present and creating a safe, non-judgmental environment for the client.
A client experiences a significant symptom flare during AIP reintroduction. What is the coach's appropriate role?
Answer: Provide emotional support, help document the reaction, and refer to the client's healthcare provider if needed
Coaches support, document, and refer — they do not diagnose or treat medical symptoms.