Behavior Management Techniques Flashcards
7 cards from real AICPA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Behavior Management Techniques flashcards as text
In the context of organizational behavior, what does the ABC model stand for?
Answer: Antecedent, Behavior, Consequence
The ABC model represents Antecedent (trigger), Behavior (the action), and Consequence (the outcome), forming the foundation of behavior analysis.
A CPA firm implements a policy where employees who complete CPE requirements on time avoid losing their performance bonus. This motivational approach primarily uses:
Answer: Avoidance learning
Avoidance learning occurs when individuals change their behavior to avoid a negative consequence, which is maintaining performance to avoid losing a bonus.
Which behavioral approach assumes that behavior is primarily determined by its consequences rather than internal mental states?
Answer: Radical behaviorism
Radical behaviorism, associated with B.F. Skinner, holds that behavior is entirely a function of its environmental consequences without appeal to internal states.
During a performance review, a manager gives specific, timely feedback about a behavior that needs improvement. This practice aligns most closely with which behavior management principle?
Answer: Contingent reinforcement
Contingent reinforcement means feedback or consequences are directly tied to specific behaviors, making them more effective in shaping performance.
An accounting firm trains new hires by linking a series of individually learned tasks into a complete audit procedure. This technique is called:
Answer: Chaining
Chaining links separately learned behaviors into a sequence to form a complex behavioral routine, such as an end-to-end audit process.
According to social learning theory, employees are most likely to adopt a new professional behavior when they:
Answer: Observe a respected colleague being rewarded for the behavior
Social learning theory (Bandura) emphasizes that observing a credible model being reinforced for a behavior significantly increases the observer's likelihood of adopting it.
Which element is most critical for feedback to effectively modify employee behavior?
Answer: Specificity — it must clearly identify what behavior needs to change
Specific feedback that clearly identifies the behavior to change is most effective because it gives the employee actionable information to act on.