Installation, Configuration & Integration Flashcards
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Read the first 7 Installation, Configuration & Integration flashcards as text
An Acronis agent is showing as 'offline' in the web console despite the machine being powered on. Which troubleshooting step should be performed first?
Answer: Verify that the Acronis Managed Machine Service is running on the target machine
The first step is to verify that the Acronis Managed Machine Service (the core agent service) is running on the target machine.
When configuring Acronis Cyber Protect to back up Hyper-V virtual machines without installing an agent inside each VM, what must be installed on the Hyper-V host?
Answer: Acronis Agent for Hyper-V on the host operating system
Acronis Agent for Hyper-V must be installed on the Hyper-V host OS to enable agentless backup of all guest VMs on that host.
Which command-line tool is used to register an Acronis agent with a management server on Linux?
Answer: sudo /usr/lib/Acronis/BackupAndRecovery/sbin/register_agent --create-account
On Linux, agents are registered with the management server using the register_agent utility located in the Acronis installation path.
What is the role of Acronis Cyber Protect's 'tenant' concept in a multi-tenant MSP deployment?
Answer: Tenants are logical organizational units that isolate customers' resources, administrators, and policies
In Acronis, tenants are logical containers that isolate each customer's data, users, machines, and protection policies from other customers.
After upgrading Acronis Management Server to a new major version, what must also be updated to ensure full compatibility?
Answer: Acronis Agents on all managed machines, as older agents may lack new features
After a major management server upgrade, agents on managed machines should also be updated to ensure access to new features and full compatibility.
Which Acronis Cyber Protect integration method allows a third-party RMM tool to trigger backup jobs via API calls?
Answer: Acronis Cyber Protect REST API
Acronis Cyber Protect exposes a REST API that allows third-party tools such as RMM platforms to trigger backups, check status, and manage resources programmatically.
An administrator needs to configure Acronis Cyber Protect to send email alerts when a backup fails. Where is this configured?
Answer: In Settings > Notifications, where SMTP server details and alert rules are defined globally
Email notifications are configured globally under Settings > Notifications, where administrators define the SMTP server and alert conditions.