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Crisis Intervention & Grief Support Flashcards

7 cards from real ACC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Crisis Intervention & Grief Support flashcards as text
  1. Which intervention technique involves the chaplain reflecting back the emotional content of what a grieving person has expressed?

    Answer: Empathic reflection

    Empathic reflection involves mirroring the emotional content of a person's words to demonstrate understanding and deepen connection.

  2. A chaplain working with disaster survivors should recognize that spiritual distress in that context most commonly manifests as:

    Answer: Questions of 'why' — challenges to meaning, fairness, and divine presence

    Disaster survivors frequently experience a crisis of meaning, questioning why God allowed the tragedy or whether God exists or cares.

  3. According to Therese Rando's '6 R' processes of mourning, 'recollecting and re-experiencing the deceased and the relationship' is classified under which process?

    Answer: React to the separation

    Rando's second R process involves experiencing the pain of loss and reviewing memories of the deceased and the relationship.

  4. When a person in crisis is experiencing dissociation, the chaplain should FIRST:

    Answer: Use grounding techniques to help the person reconnect with the present moment

    Grounding techniques (sensory awareness, breathing, orienting to present surroundings) help bring a dissociating person back to the present.

  5. Which statement reflects a trauma-informed approach to ministry with grief survivors?

    Answer: Recognizing that trauma affects cognition, emotion, and spirituality simultaneously

    Trauma-informed care acknowledges the interconnected impact of trauma on the whole person — body, mind, emotion, and spirit.

  6. A chaplain is asked to lead a memorial service for employees after a workplace homicide. Which element is MOST critical to include?

    Answer: Space for communal grief, affirmation of the victims' lives, and hope for healing

    Memorial services after traumatic death should honor victims, create communal space for grief, and offer hope without minimizing the tragedy.

  7. The concept of 'continuing bonds' in modern grief theory challenges earlier models by proposing that:

    Answer: Maintaining an ongoing inner relationship with the deceased is a healthy part of grief

    Continuing bonds theory, developed by Klass, Silverman, and Nickman, holds that maintaining a transformed relationship with the deceased supports healthy adaptation.