ACC Questioning Techniques & Active Listening Flashcards

A question that assumes a specific answer, such as 'Don't you think you should be more assertive?' is known as:

Answer: Leading question

Leading questions embed the coach's opinion, which undermines client autonomy and is inconsistent with ICF ethical standards.

Which behavior BEST demonstrates 'presence' during active listening?

Answer: Letting go of your own agenda and being fully with the client

Full presence means the coach sets aside their own thoughts and is entirely attentive to the client in the moment.

When listening for what is NOT being said, a coach is practicing:

Answer: Global awareness listening

Global awareness listening includes attending to energy, silence, hesitation, and unspoken emotion — not just spoken content.

A coach asks the same question three sessions in a row. This MOST likely indicates:

Answer: The coach is not retaining or building on prior session content

Repeating questions without building on prior responses suggests the coach is not fully listening or tracking the client's growth.

Which of the following is an example of a curiosity-based coaching question?

Answer: What possibilities haven't you considered yet?

Curiosity-based questions open unexplored territory and signal to the client that the coach believes they hold the answers.

Paraphrasing differs from parroting because paraphrasing:

Answer: Captures the essence and meaning in the coach's own words

Paraphrasing demonstrates deeper listening by reflecting core meaning, whereas parroting merely echoes words without processing.