ACC Fare Rules and Reservation Systems Questions and Answers Flashcards
6 cards from real ACC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 ACC Fare Rules and Reservation Systems Questions and Answers flashcards as text
In airline reservations, what is a 'codeshare' flight?
Answer: A flight marketed by one airline but operated by another
A codeshare allows an airline to sell seats on a partner carrier's flight under its own flight number, expanding its network without operating the aircraft.
Which fare type typically offers the most flexibility for changes and cancellations on US domestic routes?
Answer: Full-fare (Y) economy
Full-fare Y-class economy tickets carry the fewest restrictions, allowing free changes and full refunds in most cases.
What information is NOT typically stored in an airline PNR?
Answer: Passenger's credit score
A PNR contains travel, contact, payment, and loyalty data, but financial credit information such as credit scores is never stored in a reservation record.
What does 'waitlisted' mean when a passenger is placed on a flight?
Answer: The desired booking class is sold out and the passenger is queued for a seat if one opens
A waitlisted status means the requested fare class is full; the passenger is placed in a queue and confirmed automatically if a seat becomes available.
Which document serves as proof of a passenger's travel contract with the airline?
Answer: The airline ticket (e-ticket)
The airline ticket (e-ticket receipt) is the legal transport contract between the passenger and the airline, outlining the itinerary and fare conditions.
When rerouting a passenger due to a schedule change, agents must first check:
Answer: Available inventory in the new fare class on alternative flights
Rerouting requires confirming that seats are available in an appropriate fare class on the alternative itinerary before making changes to the PNR.