ACC ACC Staff Training & Development

Question 1

Which training approach is most effective for orienting new activity staff to resident-centered care?

Accepted Answer

Shadowing experienced staff before independent assignments

Answer

Providing a written manual only

Answer

Assigning independent tasks on the first day

Answer

Conducting a one-time lecture on policies

Question 2

An activity consultant notices that volunteers feel uncertain about handling resident outbursts. What is the best response?

Accepted Answer

Schedule a targeted training session on de-escalation techniques

Answer

Limit volunteer contact with high-acuity residents permanently

Answer

Increase staff-to-volunteer ratios only

Answer

Send volunteers a written memo about resident behavior

Question 3

Competency-based training for activity staff is best evaluated by:

Accepted Answer

Observing staff performance on the job

Answer

Counting hours of training completed

Answer

Reviewing attendance sheets

Answer

Asking staff to self-report their skills

Question 4

Which federal regulation requires activity staff in skilled nursing facilities to have specialized training?

Accepted Answer

OBRA 1987 (Omnibus Budget Reconciliation Act)

Answer

HIPAA 1996

Answer

ADA 1990

Answer

EMTALA 1986

Question 5

An activity consultant is designing an in-service for staff on therapeutic recreation. Which format best promotes skill retention?

Accepted Answer

Interactive practice scenarios with debriefing

Answer

A 60-minute lecture with handouts

Answer

An online quiz with no follow-up

Answer

A policy review meeting

Question 6

When a staff member consistently fails to document activity participation, the consultant should first:

Accepted Answer

Assess whether training on documentation procedures is needed

Answer

Issue a formal written warning immediately

Answer

Remove the staff member from activity duties

Answer

Ignore the issue if residents are engaged