Communication & Stakeholder Relations Flashcards
7 cards from real ACBN practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Communication & Stakeholder Relations flashcards as text
A client expresses shame about their eating habits during a counseling session. The most therapeutic response is:
Answer: Validate their feelings and explore underlying factors non-judgmentally
Non-judgmental validation builds trust and creates a safe environment for honest disclosure and behavior change.
Which communication channel is generally most effective for delivering complex dietary education to a low-literacy patient?
Answer: Verbal explanation combined with visual aids and teach-back
Combining verbal explanation with visuals and confirming understanding via teach-back accommodates low-literacy patients most effectively.
A nutritionist discovers that a colleague has been providing inaccurate dietary advice to patients. The appropriate first action is:
Answer: Address the concern directly with the colleague or supervisor through proper channels
Professional standards require addressing concerns about practice through appropriate internal channels before escalating externally.
In motivational interviewing, 'rolling with resistance' means:
Answer: Avoiding arguments and exploring the patient's ambivalence instead of opposing it
Rolling with resistance involves acknowledging ambivalence without confrontation to keep the client engaged in the change process.
When writing a nutrition assessment for a referring physician, the nutritionist should prioritize:
Answer: Clear, concise clinical information relevant to the physician's treatment decisions
Referral communications should be clinically focused and actionable to support the receiving provider's decision-making.
A nutritionist is presenting at a community health fair. Which approach best adapts the message for a general audience?
Answer: Simplify language, use relatable examples, and invite audience questions
Health communication with a general audience requires plain language, relatable examples, and interactive engagement.
Which of the following is an example of a SMART goal collaboratively set with a patient?
Answer: Reduce daily sodium intake to under 2,300 mg within four weeks by reading food labels
SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound, making them actionable and trackable.