Do's and Don'ts Flashcards
7 cards from real 8100 Professional Level Exam practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Do's and Don'ts flashcards as text
When sending a professional email to a client, what should you DO?
Answer: Use a clear, specific subject line
A clear, specific subject line helps the recipient understand and prioritize the message.
During a meeting, what is a key DON'T for professional conduct?
Answer: Don't interrupt others while they are speaking
Interrupting signals disrespect and disrupts productive discussion.
What should you DO when you make a mistake at work?
Answer: Acknowledge it and propose a fix
Owning a mistake and offering a solution builds trust and credibility.
Which is a DON'T regarding workplace confidentiality?
Answer: Don't share sensitive client data with unauthorized people
Sharing confidential data with unauthorized parties violates trust and often the law.
What should you DO before submitting an important report?
Answer: Proofread and verify the facts
Proofreading and fact-checking prevent errors that damage credibility.
Which is a professional DON'T when giving feedback to a colleague?
Answer: Don't criticize them publicly in front of the team
Public criticism humiliates and is best delivered privately and constructively.
What should you DO when you don't understand a task assignment?
Answer: Ask clarifying questions early
Asking clarifying questions early prevents wasted effort and missed expectations.