USPS VEA 474 475 476 477 Checking for Errors Questions and Answers 1 — Questions and Answers
Question 1: You are verifying a change of address form. The information in the system is listed first, and the information on the handwritten form is listed second. Which of the following contains an error? System: 1735 N. Oakhaven Dr., Apt 20B, Atlanta, GA, 30305 Form: 1735 N. Oakhaven Dr., Apt 20B, Atlanta, GA, 30305
- System: 9802 W. Elm St., Floor 3, Boise, ID, 83702 / Form: 9802 W. Elm St., Floor 3, Boise, ID, 83702
- System: 4110 Sunview Rd., #14, Dallas, TX, 75247 / Form: 4110 Sunview Rd., #14, Dallas, TX, 75247
- System: 556 E. Ridgecrest Ave., Unit 7, Miami, FL, 33130 / Form: 565 E. Ridgecrest Ave., Unit 7, Miami, FL, 33130 (Correct answer)
- System: 239 S. Main Blvd., Phoenix, AZ, 85003 / Form: 239 S. Main Blvd., Phoenix, AZ, 85003
Correct answer: System: 556 E. Ridgecrest Ave., Unit 7, Miami, FL, 33130 / Form: 565 E. Ridgecrest Ave., Unit 7, Miami, FL, 33130
The street number in the system is '556', but on the form, it is written as '565'. This is a transposition error that must be identified.
Question 2: While sorting mail, you must compare the ZIP code on the letter to the ZIP code on the sorting bin label to ensure accuracy. Which of the following pairs represents a sorting error?
- Letter: 89109 / Bin: 89109
- Letter: 10013 / Bin: 10013
- Letter: 90210 / Bin: 90210
- Letter: 60657 / Bin: 60675 (Correct answer)
Correct answer: Letter: 60657 / Bin: 60675
The ZIP code on the letter is '60657', while the sorting bin is for '60675'. The last two digits are transposed, which would result in the mail being sent to the wrong location.
Question 3: A customer submits a package with a destination address. You need to verify that the address you enter into the shipping system perfectly matches the one provided. Which entry contains a mistake? Provided Address: 2188 W. Parker Rd., Suite 9C, Plano, TX 75023
- 2188 W. Parker Rd., Suite 9C, Plano, TX 75023
- 2188 W. Parker St., Suite 9C, Plano, TX 75023 (Correct answer)
- 2188 W. Parker Rd., Ste 9C, Plano, TX 75023
- 2188 West Parker Rd., Suite 9C, Plano, TX 75023
Correct answer: 2188 W. Parker St., Suite 9C, Plano, TX 75023
The provided address specifies 'Parker Rd.', but the system entry shows 'Parker St.' This difference in street type ('Rd.' vs. 'St.') is a critical error.
Question 4: You are given a list of tracking numbers to audit. You must compare the number from a master list to the number scanned into the system. Identify the pair with a discrepancy.
- Master List: 9400 1112 0621 4385 1234 56 / System Scan: 9400 1112 0621 4385 1234 56
- Master List: 4203 0100 9405 5102 0088 1234 56 / System Scan: 4203 0100 9405 5102 0088 1234 56
- Master List: 7019 0140 0001 3456 7890 / System Scan: 7019 0140 0001 3456 7890
- Master List: 9205 5098 7654 3210 9876 54 / System Scan: 9205 5098 7564 3210 9876 54 (Correct answer)
Correct answer: Master List: 9205 5098 7654 3210 9876 54 / System Scan: 9205 5098 7564 3210 9876 54
In the fourth pair, the third group of numbers on the master list is '7654', but the system scan shows '7564'. This is a transposition error that must be caught.
Question 5: Which of the following sets of addresses contains an error when comparing the 'Original Address' to the 'Forwarding Address'?
- Original: J. Smith, 123 Main St, Anytown, USA 12345 / Forwarding: J. Smith, 123 Main St, Anytown, USA 12345
- Original: A. Jones, 456 Oak Ave, Someplace, USA 67890 / Forwarding: A. Jones, 456 Oak Ave, Someplace, USA 67890
- Original: B. Davis, 789 Pine Ln, Yourtown, USA 11223 / Forwarding: B. Davis, 789 Pine Ln, Yourtown, USA 11223
- Original: C. Miller, 321 Maple Ct, Heretown, USA 44556 / Forwarding: C. Miler, 321 Maple Ct, Heretown, USA 44556 (Correct answer)
Correct answer: Original: C. Miller, 321 Maple Ct, Heretown, USA 44556 / Forwarding: C. Miler, 321 Maple Ct, Heretown, USA 44556
The last name in the original address is 'Miller', but in the forwarding address, it is misspelled as 'Miler'. This is a small but significant error.
Question 6: You are cross-referencing a product code from an inventory sheet with the code printed on a box. Which pair does NOT match exactly?
- Sheet: FZ-8801-B / Box: FZ-8801-B
- Sheet: XJ-3477-9 / Box: XJ-3477-9
- Sheet: RM-5062-P4 / Box: RM-5062-P4
- Sheet: GT-1909-V2 / Box: GT-1906-V2 (Correct answer)
Correct answer: Sheet: GT-1909-V2 / Box: GT-1906-V2
The product code on the sheet is 'GT-1909-V2', but the code on the box is 'GT-1906-V2'. The last digit of the numerical part of the code is different ('9' vs. '6').
USPS VEA 474 475 476 477 Checking for Errors Questions and Answers 1
You are verifying a change of address form.
The information in the system is listed first, and the information on the handwritten form is listed second.
Which of the following contains an error?
System: 1735 N.
Oakhaven Dr., Apt 20B, Atlanta, GA, 30305
Form: 1735 N.
Oakhaven Dr., Apt 20B, Atlanta, GA, 30305