USPS USPS Error Detection Identifying Data Entry Errors Questions and Answers 2 — Questions and Answers
Question 1: A mail carrier's route sheet shows a delivery to '1247 Oakwood Blvd, Apt 3B, Springfield, IL 62704.' The package label reads '1274 Oakwood Blvd, Apt 3B, Springfield, IL 62704.' What is the error?
- The street number is transposed from 1247 to 1274 (Correct answer)
- The apartment number is incorrect
- The ZIP code does not match the city
- There is no error
Correct answer: The street number is transposed from 1247 to 1274
The digits in the street number have been transposed, changing 1247 to 1274.
Question 2: A certified mail log entry lists the sender as 'Johnson & Whitfield LLC' but the receipt copy shows 'Johnson & Whitefield LLC.' Which type of data entry error is present?
- A spelling error in the company name (Correct answer)
- A transposition of letters
- A missing ampersand symbol
- There is no error
Correct answer: A spelling error in the company name
The name 'Whitfield' was misspelled as 'Whitefield' by adding an extra letter 'e'.
Question 3: A parcel tracking entry shows weight as '5.3 lbs' but the scale reading documented on the intake form is '5.8 lbs.' What error has occurred?
- A numeric substitution error in the weight (Correct answer)
- The decimal point is misplaced
- The unit of measurement is wrong
- There is no error
Correct answer: A numeric substitution error in the weight
The digit 8 was incorrectly entered as 3, constituting a numeric substitution error.
Question 4: A forwarding address form lists the new ZIP code as '90210' but the corresponding city is listed as 'Phoenix, AZ.' What data entry error is most likely?
- The ZIP code does not correspond to Phoenix, AZ (Correct answer)
- The state abbreviation is wrong
- The city name is misspelled
- There is no error
Correct answer: The ZIP code does not correspond to Phoenix, AZ
ZIP code 90210 belongs to Beverly Hills, CA, not Phoenix, AZ, indicating the wrong ZIP was entered.
Question 5: An Express Mail label shows the delivery date as '02/30/2026.' What type of error does this represent?
- An invalid date entry since February does not have 30 days (Correct answer)
- A transposition error in the month and day
- The year is entered incorrectly
- There is no error
Correct answer: An invalid date entry since February does not have 30 days
February never has 30 days, making this an impossible date and a clear data entry error.
Question 6: A postal clerk enters a customer's PO Box as 'P.O. Box 4456' on the receipt, but the application form clearly shows 'P.O. Box 4465.' What error occurred?
- The last two digits of the PO Box number are transposed (Correct answer)
- The PO Box prefix is formatted incorrectly
- A digit was omitted from the PO Box number
- There is no error
Correct answer: The last two digits of the PO Box number are transposed
The digits 65 were transposed to 56, changing PO Box 4465 to 4456.
USPS USPS Error Detection Identifying Data Entry Errors Questions and Answers 2
A mail carrier's route sheet shows a delivery to '1247 Oakwood Blvd, Apt 3B, Springfield, IL 62704.' The package label reads '1274 Oakwood Blvd, Apt 3B, Springfield, IL 62704.' What is the error?