TQL - Total Quality Logistics Carrier Operations and Vetting Questions and Answers — Questions and Answers
Question 1: When onboarding a new carrier, which of the following insurance requirements is a minimum for TQL?
- $500,000 in auto liability and $50,000 in cargo insurance.
- $1,000,000 in auto liability and $100,000 in cargo insurance. (Correct answer)
- $1,000,000 in general liability and $250,000 in cargo insurance.
- $2,000,000 in auto liability and $150,000 in cargo insurance.
Correct answer: $1,000,000 in auto liability and $100,000 in cargo insurance.
TQL requires carriers to have a minimum of $1,000,000 in auto liability insurance and $100,000 in cargo insurance to be eligible to haul loads.
Question 2: A new carrier is completing the setup process with TQL. Besides their W-9 and Certificate of Authority, what other key document must they provide, especially if they use a factoring company?
- A copy of their business license.
- A list of previous shippers they have worked with.
- A Notice of Assignment (NOA). (Correct answer)
- The driver's complete employment history.
Correct answer: A Notice of Assignment (NOA).
A Notice of Assignment (NOA) is a required document that specifies the payee for invoices, which is crucial if a carrier uses a factoring company to manage their accounts receivable. TQL needs this to ensure payments are directed correctly.
Question 3: Which of the following best describes TQL's approach to carrier compliance and onboarding?
- A manual, paper-based system managed internally by TQL staff.
- An automated process primarily handled through email correspondence.
- A system that relies solely on a carrier's safety rating without further documentation.
- An online registration process managed through a third-party compliance system, RMIS. (Correct answer)
Correct answer: An online registration process managed through a third-party compliance system, RMIS.
TQL utilizes RMIS (Registry Monitoring Insurance Services), a well-known third-party compliance solution, to handle its carrier onboarding and registration process. This system helps streamline the verification of insurance, authority, and other essential qualifications.
Question 4: A carrier wants to start hauling loads for TQL. They have a brand new MC number and have just received their authority. What is TQL's requirement regarding a carrier's 'age of authority'?
- A minimum of 30 days.
- A minimum of 90 days.
- A minimum of 6 months.
- There is no minimum age of authority requirement. (Correct answer)
Correct answer: There is no minimum age of authority requirement.
According to available information, TQL does not have a minimum requirement for how long a carrier must have their operating authority, listing the requirement as 0 days. This allows new carriers to get set up and start hauling for TQL without a waiting period.
Question 5: For high-value or specific customer loads, TQL may have additional security and operational requirements. Which of the following is a security protocol TQL might enforce on a driver for such a load?
- The driver must call their dispatcher every hour.
- The driver must drive at least 250 miles after pickup before their first stop. (Correct answer)
- The driver must only stop at pre-approved truck stops.
- The driver must use a specific brand of truck.
Correct answer: The driver must drive at least 250 miles after pickup before their first stop.
TQL security protocols for certain loads can be very specific and may include requirements like driving a minimum number of miles after pickup before stopping, using padlocks and seals, and providing photo verification at each stop to enhance cargo security.
Question 6: A carrier is hauling a temperature-controlled (reefer) load for TQL. In addition to the standard insurance coverages, what specific item must be noted on their Certificate of Insurance?
- Proof of HAZMAT endorsement.
- A statement of driver's experience with reefer units.
- Reefer Breakdown coverage. (Correct answer)
- The make and model of the reefer unit.
Correct answer: Reefer Breakdown coverage.
For carriers hauling refrigerated loads, TQL requires that 'Reefer Breakdown' coverage is explicitly listed on the Certificate of Insurance. This ensures that there is financial protection in case the refrigeration unit fails and the cargo is spoiled.
When onboarding a new carrier, which of the following insurance requirements is a minimum for TQL?