TOEIC Short Conversations Questions and Answers 2 — Questions and Answers
Question 1: A man calls a restaurant to make a reservation. He asks for a table for four on Saturday evening. What does the woman say she cannot guarantee?
- A specific menu selection
- A window table (Correct answer)
- A parking spot
- A private dining room
Correct answer: A window table
The woman tells the caller that while she can confirm the reservation, she cannot guarantee a window table as those are assigned on a first-come basis.
In TOEIC Part 3, conversations often include a request followed by a partial fulfillment. Here the reservation is confirmed but the window table — a specific preference — cannot be promised. This tests the ability to distinguish what is and is not guaranteed in a dialogue.
Question 2: Two colleagues discuss a project deadline. The man says the report is due Friday but he has not started the data analysis. What does the woman suggest?
- Postponing the deadline
- Delegating the analysis to another team (Correct answer)
- Starting with the summary first
- Asking the manager for an extension
Correct answer: Delegating the analysis to another team
The woman suggests asking another team to handle the data analysis so the man can focus on writing, allowing them to meet the deadline.
TOEIC Part 3 frequently tests comprehension of suggestions offered during workplace conversations. The woman proposes delegation as a strategy to meet the deadline, which is a common business solution. Understanding the logical relationship between the problem and the suggestion is key.
Question 3: A customer calls a bank about an unusual charge on her account. The representative says he will investigate and calls back in 30 minutes. What will the customer most likely do next?
- Visit the bank in person
- Cancel her credit card immediately
- Wait for the callback (Correct answer)
- Transfer funds to another account
Correct answer: Wait for the callback
The representative promises to call back within 30 minutes after reviewing the transaction, so the customer agrees to wait for that call.
Inference questions in TOEIC Part 3 ask what a speaker will likely do next based on the conclusion of the dialogue. Since the representative committed to calling back and the customer acknowledged this, waiting is the most logical next action.
Question 4: A woman asks a coworker about the new software update. He says it improved report generation but caused problems with the calendar sync. What is the man's overall view of the update?
- Entirely negative
- Entirely positive
- Mixed — some improvements, some problems (Correct answer)
- Neutral — no strong opinion
Correct answer: Mixed — some improvements, some problems
The man praises one feature (report generation) but criticizes another (calendar sync), giving a mixed assessment of the update.
Attitude and opinion questions test whether learners can synthesize contrasting views expressed in a conversation. The man's balanced commentary — positive about one feature, negative about another — indicates a mixed opinion, not a purely positive or negative stance.
Question 5: Two employees talk about the upcoming staff retreat. One says it is scheduled for the third weekend of October and transportation will be provided. Where will employees gather?
- At the airport
- At the company lobby (Correct answer)
- At the retreat venue directly
- At a local hotel
Correct answer: At the company lobby
The speakers mention that a company bus will pick up employees at the lobby, so staff should gather there before departure.
Detail questions in TOEIC Part 3 require identifying specific information mentioned in the conversation. The mention of a company bus departing from the lobby is the key logistical detail tested here.
Question 6: A manager speaks with a new hire about her first week. She says she enjoyed meeting the team but found the internal software confusing. What does the manager offer?
- A transfer to a different department
- An additional training session on the software (Correct answer)
- A simplified version of the software
- Extra time to complete assignments
Correct answer: An additional training session on the software
The manager offers to schedule a one-on-one training session to help the new hire become comfortable with the internal system.
Identifying what a speaker offers or proposes is a core TOEIC Part 3 skill. The manager acknowledges the concern and responds with a concrete offer — training — which directly addresses the new hire's stated difficulty.
A man calls a restaurant to make a reservation.
He asks for a table for four on Saturday evening.
What does the woman say she cannot guarantee?