TOEIC Short Conversations Questions and Answers — Questions and Answers
Question 1: *(Narrator) Listen to a conversation between two colleagues.* **(Man):** Hi, Sarah. Do you have a moment to discuss the arrangements for the upcoming trade show in Singapore? **(Woman):** Of course, Mark. I was just about to email you. I've confirmed the booth space, but I'm having trouble getting a quote from our usual shipping company for the display materials. **(Man):** Oh, that's not good. The deadline to get everything sent out is next Friday. Have you tried calling them directly? Sometimes emails get overlooked. **(Woman):** I was on hold for twenty minutes this morning. I think I'll try their competitor, Global Logistics. They have a good reputation. *(Narrator) What is the woman's problem?*
- She cannot get in contact with a supplier. (Correct answer)
- She has missed an important deadline.
- The booth space for the trade show is unavailable.
- She does not know how to ship materials.
Correct answer: She cannot get in contact with a supplier.
The woman states she is 'having trouble getting a quote' and was 'on hold for twenty minutes,' which indicates a communication problem with her usual shipping company. This aligns with the idea that she cannot get in contact with a supplier.
Question 2: *(Narrator) Listen to a conversation between a man and a woman.* **(Woman):** Excuse me, I bought this coffeemaker here last week, but it seems to be malfunctioning. It's not heating the water properly. **(Man):** I'm sorry to hear that. Do you have the receipt with you? We can offer you a full refund or an exchange for a new one. **(Woman):** Yes, I have it right here. I think I'd prefer an exchange, if you have the same model in stock. **(Man):** Let me check for you. Yes, it looks like we have a few left. I'll go get one from the stockroom for you right away. *(Narrator) Where most likely are the speakers?*
- In a coffee shop
- At a post office
- In a retail store (Correct answer)
- At a repair center
Correct answer: In a retail store
The conversation revolves around returning a faulty product ('coffeemaker') that was recently purchased. The man's offer of a 'full refund or an exchange' and mentioning 'stock' are all typical actions that occur in a retail store environment.
Question 3: *(Narrator) Listen to a conversation in an office.* **(Man):** Susan, the client from Germany just called. They've moved up the project deadline to this Wednesday. **(Woman):** This Wednesday? That's two days earlier than we planned! The design mock-ups aren't even finalized yet. **(Man):** I know, it's a tight schedule. I've already asked David to help with the coding. Could you focus on finishing the mock-ups by the end of today? **(Woman):** I'll do my best. It means I'll have to postpone my meeting with the marketing team. I'll let them know. *(Narrator) What will the woman probably do next?*
- Call the client in Germany
- Ask David to help her
- Go to a marketing meeting
- Reschedule an appointment (Correct answer)
Correct answer: Reschedule an appointment
The woman explicitly states, 'It means I'll have to postpone my meeting with the marketing team. I'll let them know.' This directly indicates her next action will be to reschedule her appointment with the marketing team.
Question 4: *(Narrator) Listen to a conversation between two coworkers.* **(Woman):** Tom, are you going to the new employee orientation this afternoon? **(Man):** I'm not. I have a dentist's appointment I can't reschedule. Could you possibly pick up a welcome packet for me? **(Woman):** No problem. It's in the main conference room at 2 PM, right? **(Man):** That's what the email said. I'd appreciate it. I want to make sure I get the updated holiday schedule. *(Narrator) Why is the man not attending the orientation?*
- He has a prior medical appointment. (Correct answer)
- He did not receive the email invitation.
- He is not a new employee.
- He has to finish an urgent report.
Correct answer: He has a prior medical appointment.
The man clearly states, 'I have a dentist's appointment I can't reschedule' as the reason for his absence. A dentist's appointment is a type of medical appointment.
Question 5: *(Narrator) Listen to a conversation at a restaurant.* **(Man):** This presentation for the board meeting is taking longer than I expected. Have you finished your section on the quarterly sales figures? **(Woman):** Almost. I'm just double-checking the data now. I should be able to send it over to you in about an hour. By the way, this soup is delicious. **(Man):** Great, thanks. And I agree, the food here is always excellent. Once you send your part, I'll merge it with my slides and we should be ready for tomorrow's review. *(Narrator) What are the speakers mainly discussing?*
- The quality of their lunch
- A presentation for a meeting (Correct answer)
- The restaurant's menu
- A new company policy
Correct answer: A presentation for a meeting
Although they briefly mention the food, the main focus of the conversation is on a 'presentation for the board meeting,' 'quarterly sales figures,' and merging 'slides.' These details all point to their work on a business presentation.
Question 6: *(Narrator) Listen to a conversation about a business trip.* **(Woman):** I just got an alert that our flight to London has been delayed by three hours. **(Man):** Oh no. That means we're going to miss our connecting flight to Berlin, doesn't it? **(Woman):** I'm afraid so. I'm looking at other options now. There's another flight to Berlin on a different airline that leaves later tonight, but it's more expensive. **(Man):** We should probably book it. We can't afford to miss the start of the conference tomorrow morning. Let's worry about the cost later and just get it sorted. *(Narrator) What does the man suggest they do?*
- Wait for the original flight
- Cancel their trip to the conference
- Purchase new, more expensive tickets (Correct answer)
- Contact the conference organizers
Correct answer: Purchase new, more expensive tickets
In response to the woman finding a more expensive flight, the man says, 'We should probably book it.' This shows he is suggesting they purchase the new tickets despite the higher cost to ensure they make it to their conference.
TOEIC Short Conversations Questions and Answers
*(Narrator) Listen to a conversation between two colleagues.*
**(Man):** Hi, Sarah.
Do you have a moment to discuss the arrangements for the upcoming trade show in Singapore?
**(Woman):** Of course, Mark.
I was just about to email you.
I've confirmed the booth space, but I'm having trouble getting a quote from our usual shipping company for the display materials.
**(Man):** Oh, that's not good.
The deadline to get everything sent out is next Friday.
Have you tried calling them directly? Sometimes emails get overlooked.
**(Woman):** I was on hold for twenty minutes this morning.
I think I'll try their competitor, Global Logistics.
They have a good reputation.
*(Narrator) What is the woman's problem?*