TOEIC Question-Response Questions and Answers 2 — Questions and Answers
Question 1: You hear: 'Excuse me, is this seat taken?' Which response is most natural?
- No, please feel free to sit down. (Correct answer)
- The seat is very comfortable.
- We ordered new office chairs recently.
- Yes, the meeting starts at noon.
Correct answer: No, please feel free to sit down.
The question asks whether the seat is occupied. 'No, please feel free to sit down' is a polite and direct answer inviting the person to take the seat.
A simple yes/no question about seat availability expects a direct confirmation. 'No, please feel free to sit down' denies that the seat is taken and politely invites them to sit. Options B and C are irrelevant to availability. Option D's time reference doesn't answer whether the seat is occupied.
Question 2: You hear: 'Should I print the agenda for the morning briefing?' Which response fits best?
- That would be helpful — please make ten copies. (Correct answer)
- The briefing is about quarterly targets.
- The printer is on the third floor.
- Morning briefings are held every Tuesday.
Correct answer: That would be helpful — please make ten copies.
The question is an offer to help with a task. Accepting the offer and specifying the number of copies needed is the most practical and complete response.
Offer questions (Should I...?) are best answered with acceptance or declination plus helpful specifics. 'That would be helpful — please make ten copies' accepts the offer and gives actionable instruction. Option B describes briefing content. Option C tells printer location. Option D states scheduling — none accept or decline the offer.
Question 3: You hear: 'Can you tell me where the nearest post office is?' Which response is most appropriate?
- There's one on the corner of Park Street and Fifth Avenue. (Correct answer)
- Post offices close at five o'clock on weekdays.
- I need to mail several packages today.
- The post office staff are very efficient.
Correct answer: There's one on the corner of Park Street and Fifth Avenue.
A 'where' question asks for a location. Giving a specific street address or landmark directly answers where the post office is.
Location questions require directional or positional answers. Option A provides the specific location (corner of Park Street and Fifth Avenue). Option B gives operating hours (when). Option C states personal need (irrelevant). Option D gives an opinion about staff. Only Option A answers 'where.'
Question 4: You hear: 'What did the manager say about the overtime policy?' Which response is most appropriate?
- She said overtime would be compensated at double the standard rate. (Correct answer)
- The manager is in a meeting right now.
- I haven't worked overtime this month.
- Overtime is very common in this department.
Correct answer: She said overtime would be compensated at double the standard rate.
'What did the manager say' asks for the content of the manager's statement. Reporting what she said about compensation directly answers the question.
'What did someone say' questions require reporting the content of a past communication. Option A reports the specific policy detail (double rate compensation). Option B states the manager's current location. Option C gives personal information about overtime. Option D makes a general observation — none report what the manager actually said.
Question 5: You hear: 'Which department handles customer complaints?' Which response is best?
- Customer service takes care of all complaints. (Correct answer)
- We received several complaints last week.
- Complaints should be submitted in writing.
- The customer satisfaction rate has improved.
Correct answer: Customer service takes care of all complaints.
The question asks which department handles complaints. Naming 'customer service' as the responsible department directly answers the question.
'Which department' questions require naming a specific department. Option A identifies 'customer service' as the responsible department. Option B reports on volume of complaints. Option C states the submission method. Option D reports satisfaction metrics. Only Option A names the responsible department.
Question 6: You hear: 'Is the photocopier on this floor working?' Which response is most natural?
- Unfortunately, it's been out of service since this morning. (Correct answer)
- The photocopier is very easy to use.
- We ordered new paper for the copier.
- I made twenty copies of the report.
Correct answer: Unfortunately, it's been out of service since this morning.
The yes/no question asks about the machine's operational status. Reporting that it's 'out of service' directly answers whether it's working.
Questions about equipment status require confirmation of whether it works or not. Option A clearly states it's out of service (not working) since this morning — a direct and informative answer. Option B comments on ease of use. Option C mentions supplies. Option D reports past usage — none address current operational status.
TOEIC Question-Response Questions and Answers 2
You hear: 'Excuse me, is this seat taken?' Which response is most natural?