TestNav Support and Training 3 — Questions and Answers
Question 1: When setting up TestNav for the first time, which step must be completed before students can take tests?
- Students must register their own devices
- The proctor must download and configure the TestNav app on each device (Correct answer)
- Students must complete a practice test on paper first
- The district IT team must disable all firewalls
Correct answer: The proctor must download and configure the TestNav app on each device
Before testing begins, proctors or IT staff must download and configure the TestNav application on each testing device.
Question 2: A school is planning to use TestNav for the first time. Which resource should staff consult to understand system requirements?
- The state education department's general website
- The TestNav System Requirements document published by Pearson (Correct answer)
- An unofficial third-party TestNav guide
- The device manufacturer's website only
Correct answer: The TestNav System Requirements document published by Pearson
Pearson publishes official TestNav System Requirements documents that detail supported operating systems, browsers, hardware specs, and network requirements.
Question 3: Which of the following is a function of the TestNav 'Scratch Pad' tool?
- It stores student notes permanently in the final submission
- It provides a digital workspace for students to jot notes during the test (Correct answer)
- It replaces the calculator tool on math assessments
- It allows students to communicate with the proctor
Correct answer: It provides a digital workspace for students to jot notes during the test
The Scratch Pad tool in TestNav gives students a digital notepad to jot working notes, which are not submitted with the final test.
Question 4: A proctor notices that one student's test is marked 'Exited' in TestNav Monitor. What does this status indicate?
- The student has submitted their test successfully
- The student left the TestNav app before completing or submitting the test (Correct answer)
- The student was removed from the session by an administrator
- The student's device lost connection permanently
Correct answer: The student left the TestNav app before completing or submitting the test
An 'Exited' status means the student navigated out of the TestNav app without completing or submitting the test, and the session may need to be resumed.
Question 5: What training resource does Pearson typically provide to help educators learn TestNav administration procedures?
- In-person only workshops with no online alternative
- Online tutorials, user guides, and virtual training sessions (Correct answer)
- Only printed manuals mailed to districts
- Training is provided exclusively by the state education department
Correct answer: Online tutorials, user guides, and virtual training sessions
Pearson provides online tutorials, detailed user guides, and virtual training sessions to support educators in administering TestNav effectively.
Question 6: Which of the following describes 'proctor caching' in TestNav?
- Storing proctor login credentials locally for faster access
- Pre-downloading test content to a local server to reduce bandwidth needs during testing (Correct answer)
- Backing up student responses to a USB drive
- Caching the proctor's session to allow multi-device monitoring
Correct answer: Pre-downloading test content to a local server to reduce bandwidth needs during testing
Proctor caching pre-downloads encrypted test content to a local server, reducing internet bandwidth demand when many students test simultaneously.
Question 7: If a student accidentally flags all questions in TestNav, how can they remove a flag from a question?
- They must contact the proctor who can clear all flags remotely
- They click the flag icon on the flagged question to toggle it off (Correct answer)
- Flags cannot be removed once set
- They must submit and reopen the test to clear flags
Correct answer: They click the flag icon on the flagged question to toggle it off
The flag tool in TestNav is a toggle — clicking the flag icon on a flagged question removes the flag, allowing students to manage their review marks freely.
TestNav Support and Training 3
When setting up TestNav for the first time, which step must be completed before students can take tests?