SHRM-CP Talent Acquisition & Workforce Planning 2 — Questions and Answers
Question 1: Which workforce planning technique uses historical ratios between a business metric (e.g., revenue) and headcount to project future staffing needs?
- Ratio analysis (Correct answer)
- Regression analysis
- Markov analysis
- Replacement charting
Correct answer: Ratio analysis
Ratio analysis applies past relationships between operational metrics and staffing levels to forecast future headcount needs.
Question 2: A Markov analysis in workforce planning is primarily used to:
- Forecast internal workforce movement and attrition rates over time (Correct answer)
- Analyze competitors' compensation packages
- Assess employee engagement trends
- Identify high-potential employees for promotion
Correct answer: Forecast internal workforce movement and attrition rates over time
Markov analysis tracks historical transition probabilities between job levels to forecast how the workforce will shift internally.
Question 3: Which interview technique asks candidates to describe past behavior in specific situations to predict future performance?
- Behavioral interview (Correct answer)
- Situational interview
- Stress interview
- Panel interview
Correct answer: Behavioral interview
Behavioral interviewing uses the STAR method (Situation, Task, Action, Result) to evaluate how candidates have actually handled past situations.
Question 4: Employment branding primarily impacts talent acquisition by:
- Attracting candidates who align with the organization's culture and values (Correct answer)
- Reducing the cost of health insurance benefits
- Increasing internal promotion rates
- Improving performance review completion rates
Correct answer: Attracting candidates who align with the organization's culture and values
A strong employer brand communicates organizational culture and values, attracting candidates who are a better cultural fit.
Question 5: Which background check component requires specific written disclosure and authorization under the Fair Credit Reporting Act (FCRA)?
- Consumer reports obtained through a third-party agency (Correct answer)
- Reference checks conducted by the hiring manager
- Verification of education credentials directly with the institution
- Social media screening conducted by HR internally
Correct answer: Consumer reports obtained through a third-party agency
FCRA requires employers to provide clear written disclosure and obtain written authorization before obtaining consumer reports from third-party agencies.
Question 6: An organization posts all open positions internally before external recruiting. This practice is called:
- Internal job posting (IJP) policy (Correct answer)
- Succession planning
- Boomerang hiring
- Onboarding alignment
Correct answer: Internal job posting (IJP) policy
An internal job posting policy gives current employees first opportunity to apply for open roles, supporting engagement and retention.
Which workforce planning technique uses historical ratios between a business metric (e.g., revenue) and headcount to project future staffing needs?