ServSafe Alcohol 2 — Questions and Answers
Question 1: What form of identification is generally NOT acceptable for verifying a guest's age before serving alcohol?
- A current passport
- A state-issued driver's license
- A photocopy of a driver's license (Correct answer)
- A military ID card
Correct answer: A photocopy of a driver's license
A photocopy is not acceptable because it can be easily altered and is not an original government document.
Question 2: A guest's behavior begins to show slurred speech and unsteady movement. What stage of intoxication does this most likely indicate?
- No noticeable effect
- Early impairment
- Increasing impairment (Correct answer)
- No impairment at all
Correct answer: Increasing impairment
Slurred speech and loss of coordination are signs of increasing impairment.
Question 3: What should a server do when a guest shows clear signs of intoxication?
- Serve a double to calm them
- Stop alcohol service and offer water or food (Correct answer)
- Ignore it if they are not driving
- Serve faster to finish the tab
Correct answer: Stop alcohol service and offer water or food
Service should be stopped and non-alcoholic options like water or food offered.
Question 4: Which factor does NOT affect how quickly alcohol affects a person?
- Body weight
- Amount of food eaten
- Eye color (Correct answer)
- Rate of drinking
Correct answer: Eye color
Eye color has no effect on alcohol absorption or impairment.
Question 5: Approximately how long does the body take to process one standard drink?
- About 15 minutes
- About 1 hour (Correct answer)
- About 5 minutes
- About 10 hours
Correct answer: About 1 hour
The body metabolizes roughly one standard drink per hour.
Question 6: What is the best practice when a guest hands over an ID that appears altered?
- Serve them anyway to avoid conflict
- Refuse alcohol service and follow house policy (Correct answer)
- Confiscate it without explanation
- Ask another guest to vouch for them
Correct answer: Refuse alcohol service and follow house policy
Service should be refused and the establishment's policy followed when an ID looks altered.
Question 7: Which drink contains roughly the same amount of pure alcohol as a 12-ounce regular beer?
- 5 ounces of table wine (Correct answer)
- 12 ounces of wine
- 10 ounces of distilled spirits
- 16 ounces of fortified wine
Correct answer: 5 ounces of table wine
A 5-ounce glass of table wine has about the same pure alcohol as a 12-ounce regular beer.
What form of identification is generally NOT acceptable for verifying a guest's age before serving alcohol?