Professional Scrum Master Professional Scrum Master Scrum Master as Leader Questions and Answers 2 — Questions and Answers
Question 1: A Scrum Master notices that the Development Team frequently defers all decisions to the Product Owner. What should the Scrum Master do?
- Coach the team on self-management and encourage them to make decisions within their domain (Correct answer)
- Ask the Product Owner to stop making decisions for the team
- Escalate the issue to senior management
- Start making technical decisions on behalf of the team
Correct answer: Coach the team on self-management and encourage them to make decisions within their domain
A Scrum Master as a servant-leader coaches the team toward self-management rather than creating new dependencies.
Question 2: Which behavior best demonstrates the Scrum Master acting as a leader who serves?
- Assigning tasks to team members each Sprint
- Removing impediments and fostering an environment where the team can thrive (Correct answer)
- Approving all design decisions before implementation
- Reporting individual performance metrics to stakeholders
Correct answer: Removing impediments and fostering an environment where the team can thrive
Servant-leadership focuses on enabling the team by removing obstacles and creating conditions for success.
Question 3: How should a Scrum Master lead when the organization resists adopting Scrum practices?
- Force compliance by mandating Scrum ceremonies
- Help the organization understand the value of empiricism and guide incremental change (Correct answer)
- Ignore organizational resistance and focus only on the team
- Replace resistant managers with Scrum advocates
Correct answer: Help the organization understand the value of empiricism and guide incremental change
A Scrum Master leads organizational change by educating stakeholders and facilitating understanding of Scrum's benefits.
Question 4: During Sprint Planning, two team members have a strong disagreement about the technical approach. What leadership stance should the Scrum Master take?
- Decide the approach to save time
- Facilitate a constructive discussion and help the team reach consensus (Correct answer)
- Cancel Sprint Planning until the conflict is resolved
- Ask the Product Owner to choose the approach
Correct answer: Facilitate a constructive discussion and help the team reach consensus
The Scrum Master facilitates healthy conflict resolution while letting the Development Team own technical decisions.
Question 5: A Scrum Master is coaching a newly formed Scrum Team. Which leadership approach is most appropriate initially?
- Provide more direct guidance on Scrum practices and gradually shift to a coaching stance as the team matures (Correct answer)
- Immediately adopt a hands-off approach and let the team figure things out
- Manage the team's daily work to ensure they follow Scrum correctly
- Delegate all Scrum facilitation to the most experienced developer
Correct answer: Provide more direct guidance on Scrum practices and gradually shift to a coaching stance as the team matures
Effective servant-leaders adapt their approach based on team maturity, providing more structure early and shifting toward coaching over time.
Question 6: What is the PRIMARY way a Scrum Master demonstrates leadership to the broader organization?
- By managing project timelines and budgets
- By helping employees and stakeholders understand and enact an empirical approach for complex work (Correct answer)
- By serving as the communication bridge between the team and management
- By ensuring all teams follow identical Scrum implementations
Correct answer: By helping employees and stakeholders understand and enact an empirical approach for complex work
The Scrum Master leads the organization by promoting understanding of empiricism and Scrum principles.
A Scrum Master notices that the Development Team frequently defers all decisions to the Product Owner.
What should the Scrum Master do?