Postal 473 Part B - Authorization Form 1 — Questions and Answers

Question 1: Which of the following boxes will the customer NOT complete?

Box 6
Box 4
Box 13 (Correct answer)
Box 2

Correct answer: Box 13

On many standard postal forms, Box 13 is typically designated for official use by postal employees, such as for a clerk's signature, date stamp, or internal transaction numbers. Customers are generally not required or permitted to complete this specific box. The other boxes listed are usually for customer-provided information like sender/recipient details or item descriptions.

Question 2: The Post Office ZIP code is 13732. Where would the customer indicate this?

Box 2
Box 9
Box 14
None of the above (Correct answer)

Correct answer: None of the above

Customers typically fill in their own return address ZIP code or the recipient's destination ZIP code on postal forms. They would not usually be asked to indicate the Post Office's own ZIP code on a standard mailing or service form. Therefore, none of the provided boxes would be where a customer indicates the Post Office's ZIP code.

Question 3: Which of these would be a correct entry for box 13?

13732
4/16/2008 (Correct answer)
April
NY

Correct answer: 4/16/2008

Box 13 on a USPS Hold Mail form (PS Form 8076) is designated for the 'Date Mail Delivery Resumed.' This box requires a specific date in a standard format, such as 4/16/2008, to indicate when the customer wishes to begin receiving their mail again. Options like a ZIP code, month, or state abbreviation are not appropriate for a date field.

Question 4: Where would the customer sign the form?

Box 14
Box 1
Box 8
Box 6 (Correct answer)

Correct answer: Box 6

On a USPS Hold Mail form (PS Form 8076), Box 6 is specifically designated for the 'Customer's Signature.' This is where the individual requesting the mail hold must sign to authorize the service, confirming their request and agreement to the terms. Other boxes are for dates, addresses, or postal employee use.

Question 5: If the customer wanted their mail delivery to be resumed on April 30, 2008, where would they indicate this?

Box 3
Box 13
Box 4 (Correct answer)
Box 7

Correct answer: Box 4

On a USPS Hold Mail form (PS Form 8076), Box 4 is specifically labeled 'Date to Resume Delivery.' This is where the customer indicates the exact date they want their mail delivery to restart after the hold period. Entering 'April 30, 2008' in this box clearly communicates their desired resumption date to the Postal Service.

Question 6: If the customer wants to pick up their held mail, where would they indicate this?

Box 5B (Correct answer)
Box 14
Box 12
Box 5A

Correct answer: Box 5B

On a USPS Hold Mail form (PS Form 8076), Box 5 provides options for how the customer wishes to receive their mail after the hold period. Box 5B is specifically designated for customers who prefer to 'Pick up mail at Post Office.' By selecting this option, the customer instructs the Postal Service to hold their accumulated mail for in-person collection.

Question 7: Which of the following would NOT be an appropriate entry in Box 2?

13732
4/16/2008 (Correct answer)
Johnson City

Correct answer: 4/16/2008

Box 2 on a USPS Hold Mail form (PS Form 8076) is designated for the 'Street Number and Name' or 'P.O. Box Number' of the customer's address. Therefore, an entry like '4/16/2008' (a date) would not be appropriate for this field, as it is meant for address information such as a street number, street name, or city name.

Question 8: Where would the Post Office clerk enter their own name when initially filling out the form?

Box 8 (Correct answer)
Box 10
Box 14
Box 1

Correct answer: Box 8

On a USPS Hold Mail form (PS Form 8076), Box 8 is specifically designated for the 'Clerk's Name (Print).' This is where the Postal Service employee who is processing the request would clearly print their name, ensuring accountability and proper record-keeping for the transaction. This box is for internal postal use.

Question 9: If the customer wants their mail to be delivered on February 4th, where would they indicate this?

Box 5A
Box 13
Box 7
Box 4 (Correct answer)

Correct answer: Box 4

On a USPS Hold Mail form (PS Form 8076), Box 4 is clearly labeled 'Date to Resume Delivery.' This is the designated field for the customer to specify the exact date, such as 'February 4th,' when they wish for their regular mail delivery service to recommence after the hold period.

Question 10: Which of these would be a correct entry for Box 6?

The customer’s name
The clerk’s signature
The customer’s signature (Correct answer)
The carrier’s initials

Correct answer: The customer’s signature

Box 6 on a USPS Hold Mail form (PS Form 8076) is explicitly labeled for the 'Customer's Signature.' This is the required field where the individual requesting the mail hold must sign their name, providing official authorization for the Postal Service to manage their mail as requested.

Question 11: If the customer wants mail to held for two people, how would they indicate this?

Enter a “2” in box 5A
Have both people sign Box 6
Put both names in Box 1 (Correct answer)
Add a note on the front of the form

Correct answer: Put both names in Box 1

Box 1 on a USPS Hold Mail form (PS Form 8076) is designated for 'Name(s) of Customer(s).' If mail needs to be held for more than one individual at the same address, both names should be clearly entered in this box. This ensures that all intended recipients are covered by the hold request.

Question 12: If customer selects 5B, when should mail delivery be resumed?

Box 3
Box 4
Box 7
Box 13 (Correct answer)

Correct answer: Box 13

When a customer selects Box 5B, indicating they will 'Pick up mail at Post Office,' it means the mail hold will end, and regular delivery service to their address will resume. Box 13, 'Date Mail Delivery Resumed (For Postal Use Only),' is where postal employees record the specific date when the hold officially concludes and standard mail delivery recommences, regardless of whether the accumulated mail was picked up or delivered.

Question 13: Where could the number 2769 be entered?

Box 3
Box 9
Box 11
Box 9 or Box 11 (Correct answer)

Correct answer: Box 9 or Box 11

On various USPS forms, such as PS Form 3813-P (Insured Mail) or PS Form 3817 (Certificate of Mailing), Box 9 is designated for the primary 'Article Number' or tracking number. If there are multiple items or additional tracking numbers, Box 11 is often provided for 'Additional Article Number(s).' Therefore, a number like 2769, which resembles an article number, could correctly be entered in either Box 9 or Box 11 depending on whether it's the primary or an additional number.

Question 14: Which is an example of a correct entry for Box 14?

12-Apr-08
4:00 PM
Anthony Tornabene (Correct answer)
13088

Correct answer: Anthony Tornabene

On a USPS Hold Mail form (PS Form 8076), Box 14 is designated for the 'Clerk's Name (Print)' when the hold is cancelled. This box is specifically for a postal employee to print their name, indicating who processed the cancellation of the mail hold. Therefore, a name like 'Anthony Tornabene' would be an appropriate entry for this field.

Question 15: Which of these could be a correct entry for Box 1?

13088
4-Apr-08
Mike Cleary and Shawn Organ (Correct answer)
None of the above

Correct answer: Mike Cleary and Shawn Organ

Box 1 on a USPS Hold Mail form (PS Form 8076) is designated for 'Name(s) of Customer(s).' This field is designed to accommodate one or more names of individuals for whom the mail hold is being requested. Therefore, entering multiple names like 'Mike Cleary and Shawn Organ' is a correct way to indicate that the hold applies to all listed individuals at that address.

Question 16: Which Boxes should only be completed by a Postal employee?

Boxes 7-11 and 12-14 (Correct answer)
Boxes 7-11
Boxes 12-14
Boxes 1-6

Correct answer: Boxes 7-11 and 12-14

On a USPS Hold Mail form (PS Form 8076), Boxes 7 through 14 are explicitly labeled 'For Postal Use Only.' These sections are reserved for postal employees to record information such as clerk names, verification details, dates of processing, and other internal administrative data related to the mail hold request. Customers should only complete Boxes 1 through 6.

Question 17: How would the customer indicate on the form that they want to be contacted by email?

In Box 4, type your email address.
Check the box for email and type your email address in box 4. (Correct answer)
In Box 5, type your email address.
Check your Box 7 email.

Correct answer: Check the box for email and type your email address in box 4.

To indicate a preference for email contact on a postal form, the customer would typically need to perform two actions. First, they would check the designated box or option indicating 'email' as their preferred contact method. Second, they would then accurately type their email address into the specified field, which, according to this question's context, is Box 4, to ensure the Postal Service has the correct address for communication.

Question 18: What one of the following qualifies as acceptable identification for Box 8a?

Social Security Card
Birth Certificate
State Issued Driver’s License (Correct answer)
All of the above

Correct answer: State Issued Driver’s License

For postal services requiring identification, such as verifying a mail hold request on PS Form 8076 (Box 8a), a State Issued Driver’s License is considered acceptable. It is a government-issued photo identification that verifies the customer's identity and address, meeting the security requirements for such transactions. Social Security cards and birth certificates typically lack photos and are not primary forms of ID for these purposes.

Postal 473 Part B - Authorization Form 1

Which of the following boxes will the customer NOT complete?