PMP Scope Management 2 — Questions and Answers
Question 1: A project manager discovers that a key stakeholder has been requesting small feature additions directly from developers without going through change control. What should the project manager do FIRST?
- Immediately stop all developer work and escalate to the sponsor
- Meet with the stakeholder to explain the change control process and its importance (Correct answer)
- Accept the changes since they are small and unlikely to affect the schedule
- Remove the stakeholder's access to the development team
Correct answer: Meet with the stakeholder to explain the change control process and its importance
Educating the stakeholder on the change control process is the first step to prevent future scope creep while maintaining a positive relationship.
Question 2: Which document formally authorizes a project and provides the project manager with the authority to apply organizational resources?
- Project Management Plan
- Project Charter (Correct answer)
- Scope Statement
- Statement of Work
Correct answer: Project Charter
The Project Charter formally authorizes the project and grants the project manager authority to use organizational resources.
Question 3: During scope validation, a stakeholder accepts a deliverable but notes it differs slightly from the original design. What should be documented?
- A formal defect report requiring rework
- Accepted deliverable with the noted variance recorded (Correct answer)
- A change request to retroactively update the scope baseline
- A risk entry for potential future issues
Correct answer: Accepted deliverable with the noted variance recorded
Accepted deliverables with any noted variances should be formally documented as part of the scope validation output.
Question 4: A scope management plan primarily describes:
- The detailed list of project deliverables and exclusions
- How scope will be defined, validated, and controlled throughout the project (Correct answer)
- The process for managing stakeholder expectations
- The criteria for project closure and final acceptance
Correct answer: How scope will be defined, validated, and controlled throughout the project
The scope management plan documents how scope will be defined, developed, monitored, controlled, and validated.
Question 5: A project team is creating a WBS for a software development project. They are unsure how many levels to include. The BEST guidance is:
- Always use exactly five levels for software projects
- Decompose until work packages can be reliably estimated and assigned (Correct answer)
- Stop decomposition when each element takes no more than one week
- Use as many levels as possible to maximize detail
Correct answer: Decompose until work packages can be reliably estimated and assigned
The WBS should be decomposed to the level where work can be reliably scheduled, cost-estimated, monitored, and controlled.
Question 6: Which of the following BEST describes gold plating in project management?
- Adding premium materials to deliverables to exceed quality standards
- Adding features or functionality beyond what was agreed in the scope baseline (Correct answer)
- Exceeding contractual cost limits with sponsor approval
- Delivering a project ahead of schedule
Correct answer: Adding features or functionality beyond what was agreed in the scope baseline
Gold plating refers to adding extra features or functionality not included in the approved scope, which is a form of scope creep initiated by the team.
Question 7: During project execution, a customer requests an enhancement that would significantly improve the product. After analysis, the team determines it is out of scope. What is the CORRECT course of action?
- Implement the enhancement to keep the customer satisfied
- Reject the request since the scope baseline cannot change
- Submit a change request and evaluate through the integrated change control process (Correct answer)
- Add the enhancement to a future project phase without documentation
Correct answer: Submit a change request and evaluate through the integrated change control process
All scope changes, even beneficial ones, must go through the integrated change control process before being implemented.
PMP Scope Management 2
A project manager discovers that a key stakeholder has been requesting small feature additions directly from developers without going through change control.
What should the project manager do FIRST?