PMP Project Communications Management 1 — Questions and Answers
Question 1: Which process involves developing an appropriate approach and plan for project communication activities based on stakeholder information needs?
- Plan Communications Management (Correct answer)
- Manage Communications
- Monitor Communications
- Identify Stakeholders
Correct answer: Plan Communications Management
Plan Communications Management establishes the approach and plan for all project communication activities based on stakeholder needs.
Question 2: A project manager notices that key stakeholders are not receiving timely project updates. Which process is most likely failing?
- Plan Communications Management
- Manage Communications (Correct answer)
- Monitor Communications
- Control Scope
Correct answer: Manage Communications
Manage Communications is the process of ensuring timely and appropriate collection, creation, distribution, storage, and retrieval of project information.
Question 3: What artifact is the PRIMARY output of the Plan Communications Management process?
- Stakeholder register
- Communications management plan (Correct answer)
- Project charter
- Issue log
Correct answer: Communications management plan
The communications management plan is the key output that documents how communications will be planned, structured, monitored, and controlled.
Question 4: Which communication model component refers to the recipient's response that a message was understood?
- Encoding
- Noise
- Feedback (Correct answer)
- Decoding
Correct answer: Feedback
Feedback is the response from the receiver confirming the message was received and understood as intended.
Question 5: A project has 10 stakeholders. How many potential communication channels exist?
- 45 (Correct answer)
- 90
- 100
- 55
Correct answer: 45
Communication channels = n(n-1)/2 = 10(9)/2 = 45 potential channels.
Question 6: Which type of communication is MOST appropriate for delivering complex technical requirements to a remote development team?
- Informal verbal
- Formal written (Correct answer)
- Informal written
- Nonverbal
Correct answer: Formal written
Formal written communication is best for complex, detailed technical requirements because it provides clarity, a permanent record, and reduces misinterpretation.
PMP Project Communications Management 1
Which process involves developing an appropriate approach and plan for project communication activities based on stakeholder information needs?