PIP Claimant Responsibilities and Reporting Changes 1 — Questions and Answers
Question 1: How should a PIP claimant report a change in their circumstances to the DWP?
- By writing a formal letter only
- By contacting the PIP enquiry line or writing to DWP (Correct answer)
- Through their GP only
- Via the Universal Credit online portal
Correct answer: By contacting the PIP enquiry line or writing to DWP
Claimants can report changes by calling the PIP enquiry line or by writing directly to DWP — no single method is required but these are the primary channels.
Question 2: Which of the following changes in circumstances MUST a PIP claimant report to DWP?
- Changing their mobile phone provider
- Moving to a new address (Correct answer)
- Getting a new hobby
- Changing their diet
Correct answer: Moving to a new address
A change of address must be reported to DWP so that correspondence reaches the claimant and the correct locality details are held on record.
Question 3: After how many consecutive days as a free inpatient in an NHS hospital does a PIP claimant's daily living component generally get suspended?
- 14 days
- 21 days
- 28 days (Correct answer)
- 56 days
Correct answer: 28 days
The daily living component of PIP is suspended after 28 consecutive days as a free NHS inpatient, because the state is meeting the claimant's care costs.
Question 4: If a PIP claimant travels abroad temporarily, for how long can they generally continue to receive PIP without interruption?
- 4 weeks
- 8 weeks
- 13 weeks (Correct answer)
- 26 weeks
Correct answer: 13 weeks
PIP can continue for temporary absences abroad of up to 13 weeks, provided the claimant remains habitually resident in Great Britain.
Question 5: What may happen if a PIP claimant fails to report a change that results in receiving more PIP than they are entitled to?
- Nothing, as all overpayments are automatically written off
- They may be required to repay the overpaid amount (Correct answer)
- They automatically lose their PIP entitlement permanently
- They receive only a formal warning
Correct answer: They may be required to repay the overpaid amount
DWP can recover overpayments from claimants, meaning money received in excess of the correct entitlement must be repaid.
Question 6: Which component of PIP is NOT suspended when a claimant has been an NHS free inpatient for more than 28 consecutive days?
- Daily Living — standard rate
- Daily Living — enhanced rate
- Mobility component (Correct answer)
- Both components are suspended
Correct answer: Mobility component
The mobility component continues to be paid even after 28 days in hospital because transport needs are not met by the hospital stay.
Question 7: A PIP claimant's condition has significantly improved. What should they do?
- Wait for their planned review before informing DWP
- Report the change to DWP as soon as possible (Correct answer)
- Continue claiming at the same rate indefinitely
- Contact their GP to stop PIP automatically
Correct answer: Report the change to DWP as soon as possible
Claimants are legally obliged to report improvements in their condition promptly, as this may reduce or end their entitlement.
How should a PIP claimant report a change in their circumstances to the DWP?