NYC Information Ordering and Rules 2 — Questions and Answers
Question 1: A supervisor receives four incident reports filed at the following times: 9:15 AM, 8:50 AM, 10:02 AM, and 9:45 AM. In what order should they be logged chronologically?
- 8:50 AM, 9:15 AM, 9:45 AM, 10:02 AM (Correct answer)
- 9:15 AM, 8:50 AM, 9:45 AM, 10:02 AM
- 10:02 AM, 9:45 AM, 9:15 AM, 8:50 AM
- 9:45 AM, 10:02 AM, 8:50 AM, 9:15 AM
Correct answer: 8:50 AM, 9:15 AM, 9:45 AM, 10:02 AM
Chronological order means earliest to latest: 8:50 AM, 9:15 AM, 9:45 AM, 10:02 AM.
Question 2: Agency policy states: 'All grievances must be submitted in writing within 10 business days of the incident.' An employee experiences an incident on Monday, March 3. What is the LAST day they may submit a grievance (assuming no holidays)?
- Monday, March 17 (Correct answer)
- Thursday, March 13
- Friday, March 14
- Wednesday, March 12
Correct answer: Monday, March 17
Counting 10 business days from March 3 (not including March 3 itself) lands on Monday, March 17.
Question 3: A clerk must file documents using the following priority rule: Urgent items first, then Standard items, then Routine items. Within each category, items are filed oldest to newest. Which sequence is correct for: Urgent-Jan 5, Routine-Jan 2, Standard-Jan 8, Urgent-Jan 3?
- Urgent-Jan 3, Urgent-Jan 5, Standard-Jan 8, Routine-Jan 2 (Correct answer)
- Urgent-Jan 5, Urgent-Jan 3, Standard-Jan 8, Routine-Jan 2
- Routine-Jan 2, Urgent-Jan 3, Urgent-Jan 5, Standard-Jan 8
- Standard-Jan 8, Urgent-Jan 3, Urgent-Jan 5, Routine-Jan 2
Correct answer: Urgent-Jan 3, Urgent-Jan 5, Standard-Jan 8, Routine-Jan 2
Urgent items (Jan 3 before Jan 5) come first, then Standard (Jan 8), then Routine (Jan 2).
Question 4: According to procedure, an officer must notify a supervisor BEFORE taking any of the following actions EXCEPT:
- Completing routine paperwork at their desk (Correct answer)
- Leaving the assigned post
- Using force on a suspect
- Making an arrest
Correct answer: Completing routine paperwork at their desk
Routine paperwork is a standard duty that does not require prior supervisor notification under typical civil service procedure.
Question 5: Rule: 'Applications missing a signature, date, OR required attachment are considered incomplete.' Which application is COMPLETE?
- Signed, dated, with all attachments included (Correct answer)
- Signed and dated but missing one attachment
- Unsigned but dated with all attachments
- Signed with attachments but no date
Correct answer: Signed, dated, with all attachments included
All three elements — signature, date, and all required attachments — must be present for an application to be complete.
Question 6: An employee's records show the following performance scores over four quarters: Q1=78, Q2=85, Q3=72, Q4=90. What is the correct ranking from highest to lowest?
- Q4, Q2, Q1, Q3 (Correct answer)
- Q4, Q1, Q2, Q3
- Q2, Q4, Q1, Q3
- Q3, Q1, Q2, Q4
Correct answer: Q4, Q2, Q1, Q3
From highest to lowest: Q4 (90), Q2 (85), Q1 (78), Q3 (72).
Question 7: A filing rule states: 'Names beginning with Mc or Mac are filed as if spelled Mac.' Where would 'McAllister' be filed alphabetically?
- Under Mac, before 'Macbeth' (Correct answer)
- After 'Mazur' under Mc
- At the very end of the M section
- Before 'Mabry' at the start of M
Correct answer: Under Mac, before 'Macbeth'
Treating 'McAllister' as 'MacAllister' places it in the Mac section, before 'Macbeth' alphabetically.
NYC Information Ordering and Rules 2
A supervisor receives four incident reports filed at the following times: 9:15 AM, 8:50 AM, 10:02 AM, and 9:45 AM.
In what order should they be logged chronologically?