NYC FREE NYC Civil Service Reading Comprehension Skills Questions and Answers 2 — Questions and Answers
Question 1: Read the following passage: 'The Department of Sanitation is responsible for collecting solid waste, recycling, and street cleaning throughout the five boroughs. Employees must follow all safety protocols when operating equipment.' Based on this passage, what is one responsibility of the Department of Sanitation?
- Issuing parking violations
- Collecting solid waste (Correct answer)
- Maintaining public parks
- Responding to fires
Correct answer: Collecting solid waste
The passage explicitly states that the Department of Sanitation is responsible for collecting solid waste.
Question 2: Read the following passage: 'City employees are prohibited from accepting gifts valued at more than $50 from any individual or organization that does business with the City. Violations may result in disciplinary action, including termination.' What is the consequence of violating the gift policy described?
- A written warning only
- A mandatory training course
- Disciplinary action, including termination (Correct answer)
- A fine paid to the City
Correct answer: Disciplinary action, including termination
The passage states that violations may result in disciplinary action, including termination.
Question 3: Read the following notice: 'All civil service applicants must submit a completed application, proof of residency, and two forms of identification by the posted deadline. Incomplete applications will not be considered.' Which of the following applicants would have their application considered?
- An applicant who submits only one form of ID
- An applicant who misses the deadline by one day
- An applicant who submits all required documents on time (Correct answer)
- An applicant who omits proof of residency
Correct answer: An applicant who submits all required documents on time
Only applicants who submit all required documents by the deadline will have their applications considered.
Question 4: Read the following memo: 'Effective immediately, all agency vehicles must be returned to the motor pool by 5:00 PM unless a supervisor has granted written approval for extended use. Unauthorized use after hours is subject to review.' What must an employee obtain to use an agency vehicle after 5:00 PM?
- Verbal approval from a coworker
- Written approval from a supervisor (Correct answer)
- A signed release form from HR
- No approval is needed after hours
Correct answer: Written approval from a supervisor
The memo states that a supervisor must grant written approval for extended use of agency vehicles.
Question 5: Read the following excerpt: 'Public employees must maintain confidentiality regarding personal information obtained in the course of their duties. Disclosing such information without authorization is a serious violation of civil service rules.' According to this excerpt, what action is considered a serious violation?
- Failing to complete required training
- Unauthorized disclosure of personal information (Correct answer)
- Arriving late to a scheduled shift
- Using city equipment for personal tasks
Correct answer: Unauthorized disclosure of personal information
The excerpt directly identifies unauthorized disclosure of personal information as a serious violation.
Question 6: Read the following announcement: 'The Civil Service Commission will hold its next examination on Saturday, March 15th, at all designated test centers across the five boroughs. Candidates must bring their admission notice and a valid photo ID. No candidate will be admitted without both documents.' A candidate who brings only their admission notice will:
- Be admitted with a supervisor's approval
- Be allowed to take the exam and submit ID later
- Not be admitted to the examination (Correct answer)
- Be given a temporary ID at the door
Correct answer: Not be admitted to the examination
The announcement states that no candidate will be admitted without both documents, so missing the photo ID means the candidate will not be admitted.
Read the following passage: 'The Department of Sanitation is responsible for collecting solid waste, recycling, and street cleaning throughout the five boroughs.
Employees must follow all safety protocols when operating equipment.' Based on this passage, what is one responsibility of the Department of Sanitation?