NHI Administrative Duties and Records 2 — Questions and Answers
Question 1: Which federal law governs the privacy of patient health information in the United States?
- OSHA
- HIPAA (Correct answer)
- CLIA
- ADA
Correct answer: HIPAA
HIPAA (Health Insurance Portability and Accountability Act) establishes national standards for protecting patient health information.
Question 2: When scheduling appointments, which patients should typically be given priority?
- Patients with insurance pre-authorization
- New patients establishing care
- Patients with urgent or acute symptoms (Correct answer)
- Patients who have been waiting the longest
Correct answer: Patients with urgent or acute symptoms
Patients with urgent or acute symptoms require prompt medical attention and should be prioritized in scheduling.
Question 3: What does the abbreviation 'EHR' stand for in a medical office setting?
- Emergency Health Response
- Electronic Health Record (Correct answer)
- Extended Health Review
- External Hospital Report
Correct answer: Electronic Health Record
EHR stands for Electronic Health Record, a digital version of a patient's paper chart.
Question 4: A patient calls to request a copy of their medical records. What should the administrative medical assistant do first?
- Mail the records immediately
- Ask the patient for their date of birth to verify identity
- Obtain a signed release of information authorization form (Correct answer)
- Transfer the call to the physician
Correct answer: Obtain a signed release of information authorization form
A signed authorization for release of information must be obtained before disclosing medical records to ensure HIPAA compliance.
Question 5: Which type of filing system uses color-coded labels to organize patient records alphabetically?
- Numeric filing
- Geographic filing
- Alphanumeric filing (Correct answer)
- Terminal digit filing
Correct answer: Alphanumeric filing
Alphanumeric filing combines letters and numbers with color-coded labels to organize records alphabetically and reduce misfiling.
Question 6: What information is typically required when entering a new patient into a practice management system?
- Patient's employment history and credit score
- Patient's demographic information and insurance details (Correct answer)
- Patient's previous physicians' contact numbers
- Patient's school transcripts and vaccination records only
Correct answer: Patient's demographic information and insurance details
New patient registration requires demographic information (name, DOB, address) and insurance details for billing and care coordination.
Question 7: What is the purpose of a 'tickler file' in a medical office?
- To store humorous patient stories for staff morale
- To track items requiring follow-up action on specific future dates (Correct answer)
- To flag patients with outstanding balances
- To record physician humor and personal notes
Correct answer: To track items requiring follow-up action on specific future dates
A tickler file is a chronological follow-up system that reminds staff of tasks that need attention on specific future dates.
NHI Administrative Duties and Records 2
Which federal law governs the privacy of patient health information in the United States?