Motor Vehicle Division MVD Customer Services and Processes 2 — Questions and Answers
Question 1: What is the purpose of an MVD 'power of attorney' form in vehicle transactions?
- To allow someone to operate a vehicle without a license
- To authorize a designated person to sign title documents on behalf of the vehicle owner (Correct answer)
- To transfer ownership without payment
- To waive emissions testing requirements
Correct answer: To authorize a designated person to sign title documents on behalf of the vehicle owner
A motor vehicle power of attorney authorizes a third party to sign title and registration documents when the owner cannot be present.
Question 2: An MVD 'lien release' document is required when a vehicle owner does what?
- Renews registration each year
- Pays off the vehicle loan and the lender releases their interest in the title (Correct answer)
- Changes the vehicle's color
- Replaces a lost registration sticker
Correct answer: Pays off the vehicle loan and the lender releases their interest in the title
After a vehicle loan is paid in full, the lender issues a lien release which must be recorded with the MVD to show the title is free and clear.
Question 3: What service does the MVD provide through its 'driving record' report?
- A vehicle's accident history
- A driver's license history, violations, points, and suspensions (Correct answer)
- A vehicle's emissions test history
- An owner's payment history for registration fees
Correct answer: A driver's license history, violations, points, and suspensions
A driving record report shows a driver's license status, violations, points accumulated, and any suspensions or revocations on file.
Question 4: Which MVD program allows eligible drivers to have a license suspension lifted after completing required actions?
- License reinstatement program (Correct answer)
- Conditional registration program
- REAL ID upgrade program
- Ignition interlock waiver program
Correct answer: License reinstatement program
License reinstatement requires completing all conditions of the suspension — such as paying fines, completing courses, or serving the suspension period.
Question 5: What is the role of an MVD 'authorized third-party provider' or AAA-affiliated office?
- To adjudicate traffic tickets on behalf of the MVD
- To provide MVD services like renewals and title transfers at locations outside state offices (Correct answer)
- To issue CDLs independently of the state
- To perform roadside vehicle inspections
Correct answer: To provide MVD services like renewals and title transfers at locations outside state offices
Authorized third-party providers and AAA offices offer select MVD services such as registration renewals and title transfers as a convenience to the public.
Question 6: A 'notice of transfer and release of liability' filed with the MVD protects a vehicle seller from what?
- Future property taxes on the sold vehicle
- Liability for violations or incidents involving the vehicle after the sale (Correct answer)
- Outstanding loan balances from the buyer
- Warranty claims by the new owner
Correct answer: Liability for violations or incidents involving the vehicle after the sale
Filing a release of liability notifies the MVD that the vehicle was sold, protecting the former owner from responsibility for the buyer's future actions.
What is the purpose of an MVD 'power of attorney' form in vehicle transactions?