MCAS Email, Calendar & Communication 2 — Questions and Answers
Question 1: In Outlook, which feature automatically sorts incoming emails into folders based on rules you define?
- Quick Steps
- Rules & Alerts (Correct answer)
- Focused Inbox
- Sweep
Correct answer: Rules & Alerts
Rules & Alerts lets you create conditions (e.g., from a specific sender) that automatically perform actions (e.g., move to a folder) on incoming messages.
Question 2: In Outlook Calendar, what is the difference between a 'Meeting' and an 'Appointment'?
- Appointments can recur; meetings cannot
- A Meeting involves other attendees and sends invitations; an Appointment is a personal event with no invitations sent (Correct answer)
- Meetings are tracked in Tasks; Appointments stay in the Calendar
- A Meeting requires a room booking; an Appointment does not
Correct answer: A Meeting involves other attendees and sends invitations; an Appointment is a personal event with no invitations sent
An Appointment is a personal calendar block, while a Meeting includes inviting other people and sending meeting request emails to attendees.
Question 3: In Outlook, what does the 'Delay Delivery' option allow you to do?
- Schedule an email to be sent at a future date and time (Correct answer)
- Pause all outgoing email until you manually release them
- Slow down email delivery to reduce server load
- Hold email in the Drafts folder indefinitely until you flag it
Correct answer: Schedule an email to be sent at a future date and time
Delay Delivery schedules an email to be automatically sent at a specific future date and time you specify.
Question 4: In Outlook, what is the Global Address List (GAL)?
- A list of your personal contacts stored locally
- A company-wide directory of all users, groups, and resources maintained by the Exchange server (Correct answer)
- A list of all email addresses you have ever contacted
- A spam filter database of known malicious senders
Correct answer: A company-wide directory of all users, groups, and resources maintained by the Exchange server
The Global Address List is an organization-wide directory maintained on the Exchange server that contains all mailboxes, distribution groups, and shared resources.
Question 5: In Outlook, how do you view another person's calendar availability before scheduling a meeting?
- Open their contact card and click View Calendar
- Add their calendar using 'Open Calendar' or check the 'Scheduling Assistant' in the meeting request (Correct answer)
- Send a meeting request and wait for their response
- Check their Out of Office status before scheduling
Correct answer: Add their calendar using 'Open Calendar' or check the 'Scheduling Assistant' in the meeting request
The Scheduling Assistant in a Meeting request shows the free/busy times of all invitees side by side, helping you find a mutually available time slot.
Question 6: In Outlook, which folder stores messages that have been sent but not yet delivered (for example, when working offline)?
- Drafts
- Outbox (Correct answer)
- Sent Items
- Pending Mail
Correct answer: Outbox
The Outbox holds sent messages that are queued for delivery; once successfully delivered, they move to the Sent Items folder.
MCAS Email, Calendar & Communication 2
In Outlook, which feature automatically sorts incoming emails into folders based on rules you define?