LCQ Intoxication and Harm Minimisation 2 — Questions and Answers
Question 1: What strategies can a NZ duty manager use to slow down a patron's rate of alcohol consumption?
- Offer food, suggest non-alcoholic alternatives, slow service, engage in conversation, and serve water between drinks (Correct answer)
- Serve smaller glasses but at a faster rate
- Add water to the patron's drinks without their knowledge
- There are no legal strategies — the patron decides their own pace
Correct answer: Offer food, suggest non-alcoholic alternatives, slow service, engage in conversation, and serve water between drinks
Effective strategies include offering food, suggesting non-alcoholic or low-alcohol alternatives, ensuring water is available, slowing the pace of service, engaging the patron in conversation, and not serving doubles or shots to at-risk drinkers.
Question 2: Under NZ law, can a duty manager refuse entry to a person who appears intoxicated before entering the premises?
- Yes — the duty manager can and should refuse entry to anyone who appears intoxicated (Correct answer)
- No — everyone has a right to enter licensed premises
- Only if the person is aggressive, not just intoxicated
- Only if there is a sign saying 'Management reserves the right to refuse entry'
Correct answer: Yes — the duty manager can and should refuse entry to anyone who appears intoxicated
A duty manager can and should refuse entry to anyone who appears to be intoxicated. It is easier and safer to prevent an intoxicated person from entering than to manage them once inside.
Question 3: What is the 'good host' practice of providing low-alcohol and non-alcoholic options on NZ premises?
- A requirement under host responsibility to ensure a reasonable range of non-alcoholic and low-alcohol beverages is available (Correct answer)
- A suggestion that has no legal backing
- Only required in restaurants, not bars
- Only required after midnight
Correct answer: A requirement under host responsibility to ensure a reasonable range of non-alcoholic and low-alcohol beverages is available
Under host responsibility requirements, licensed premises must have a reasonable range of non-alcoholic and low-alcohol beverages available for patrons. This is part of the harm minimisation approach and is a licence condition.
Question 4: What is the duty manager's obligation regarding promotions that encourage excessive drinking?
- They must not allow promotions that encourage excessive or rapid consumption of alcohol (Correct answer)
- Any promotion is acceptable as long as it is advertised
- Promotions are only restricted on Sundays
- The duty manager has no control over marketing decisions
Correct answer: They must not allow promotions that encourage excessive or rapid consumption of alcohol
The Act prohibits promotions that encourage excessive or rapid consumption, such as all-you-can-drink deals, drinking competitions, or free drinks offers. The duty manager must ensure no such promotions occur during their shift.
Question 5: What factor most affects how quickly alcohol affects a person, which duty managers should understand?
- Body weight, gender, food consumption, rate of drinking, and individual tolerance all play a role (Correct answer)
- Only the type of alcohol consumed matters
- Only body weight affects alcohol absorption
- Temperature of the drink is the main factor
Correct answer: Body weight, gender, food consumption, rate of drinking, and individual tolerance all play a role
Multiple factors affect alcohol absorption and intoxication: body weight, biological sex (women generally have less body water), whether food has been eaten, the rate of consumption, medications, fatigue, and individual tolerance. Duty managers should understand these variables.
Question 6: Under NZ law, what is the penalty for allowing an intoxicated person to remain on licensed premises?
- A fine of up to $10,000 for the duty manager and/or licence suspension or cancellation (Correct answer)
- A verbal warning from the licensing inspector
- No penalty — it is only an offence to serve them, not to let them stay
- A fine of $50 per hour the person remains
Correct answer: A fine of up to $10,000 for the duty manager and/or licence suspension or cancellation
Under the Sale and Supply of Alcohol Act 2012, allowing an intoxicated person to remain on licensed premises is an offence. The duty manager faces a fine of up to $10,000, and the licence may be suspended or cancelled.
LCQ Intoxication and Harm Minimisation 2
What strategies can a NZ duty manager use to slow down a patron's rate of alcohol consumption?