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ITIL ITIL Practitioner Applying 'Work Holistically' Principle Questions and Answers 3 is part of the expanded VIP practice test library — only for VIP members.
Question 1👑 VIP
An ITIL Practitioner is leading a service improvement initiative. The technical team wants to deploy an AI-based ticketing system, but the service desk staff have not been consulted. Which 'Work Holistically' consideration is being neglected?
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