Human Resources Training & Development 1 — Questions and Answers
Question 1: What is the ADDIE model used for in HR training?
- Employee performance appraisals
- A five-phase instructional design framework: Analysis, Design, Development, Implementation, Evaluation (Correct answer)
- Compensation benchmarking
- Organizational restructuring
Correct answer: A five-phase instructional design framework: Analysis, Design, Development, Implementation, Evaluation
ADDIE is a systematic instructional design model used to create effective training programs through five structured phases.
Question 2: What does 'needs assessment' determine in the context of training?
- How much a training program will cost
- Whether a performance gap exists and if training is the appropriate solution (Correct answer)
- Which employees should be promoted
- How many training hours are required by law
Correct answer: Whether a performance gap exists and if training is the appropriate solution
A training needs assessment identifies skill or knowledge gaps between current and desired performance to determine if training is the right intervention.
Question 3: Kirkpatrick's Four Levels of Training Evaluation measures training at which levels?
- Cost, time, quality, and impact
- Reaction, learning, behavior, and results (Correct answer)
- Input, process, output, and outcome
- Awareness, understanding, application, and mastery
Correct answer: Reaction, learning, behavior, and results
Kirkpatrick's model evaluates training effectiveness at four progressively deeper levels: participant reaction, learning, behavioral transfer, and business results.
Question 4: What is 'on-the-job training' (OJT)?
- Classroom-based instruction before employment begins
- Learning job skills through hands-on practice in the actual work environment (Correct answer)
- A formal certification program
- Online e-learning courses
Correct answer: Learning job skills through hands-on practice in the actual work environment
OJT involves employees learning job tasks by performing them in the actual work setting, typically under the guidance of an experienced colleague.
Question 5: What is the primary goal of 'onboarding' in HR?
- Completing payroll paperwork
- Integrating new employees into the organization and setting them up for long-term success (Correct answer)
- Conducting the first performance review
- Assigning initial training certifications
Correct answer: Integrating new employees into the organization and setting them up for long-term success
Effective onboarding helps new employees understand their role, culture, and expectations, accelerating time-to-productivity and improving retention.
Question 6: What is '70-20-10' as a learning and development framework?
- Budget allocation for training types
- A model suggesting 70% of learning comes from experience, 20% from others, and 10% from formal training (Correct answer)
- The ratio of hard to soft skills training
- A performance rating distribution
Correct answer: A model suggesting 70% of learning comes from experience, 20% from others, and 10% from formal training
The 70-20-10 framework suggests that effective development primarily comes from challenging assignments (70%), social learning (20%), and structured training (10%).
What is the ADDIE model used for in HR training?