GLC Information Access and Delivery 4 — Questions and Answers
Question 1: What is a 'knowledge base' in the context of electronic resource management (ERM)?
- A database of information about a library's licensed electronic resources and their coverage (Correct answer)
- A collection of patron reading histories
- A physical storage area for reference materials
- A staff training manual for cataloging
Correct answer: A database of information about a library's licensed electronic resources and their coverage
In ERM, a knowledge base tracks details about licensed e-resources including titles, coverage dates, and access URLs.
Question 2: A patron asks for help finding a primary source document about the Civil Rights Movement. Which resource type is most appropriate?
- Digitized archival collections or special collections databases (Correct answer)
- A general encyclopedia
- A circulating fiction novel
- A current events magazine index
Correct answer: Digitized archival collections or special collections databases
Primary sources such as letters, speeches, and photographs are found in archival and special collections, often digitized for access.
Question 3: Which protocol is commonly used for harvesting metadata between digital repositories?
- OAI-PMH (Open Archives Initiative Protocol for Metadata Harvesting) (Correct answer)
- Z39.50
- HTTPS
- FTP
Correct answer: OAI-PMH (Open Archives Initiative Protocol for Metadata Harvesting)
OAI-PMH enables repositories to share metadata records with aggregators and search systems in a standardized way.
Question 4: What does 'document delivery service' provide that traditional ILL does not always offer?
- Faster fee-based delivery of article copies directly to patrons (Correct answer)
- Free borrowing of physical books between libraries
- Automated cataloging of new acquisitions
- Community reading program coordination
Correct answer: Faster fee-based delivery of article copies directly to patrons
Document delivery services provide rapid, often fee-based electronic copies of articles or chapters, bypassing typical ILL timelines.
Question 5: In Georgia, 'GALILEO' primarily provides what service to library patrons?
- Statewide access to licensed databases and electronic resources (Correct answer)
- Physical book delivery between public libraries
- Free notary public services at branch locations
- Genealogy record digitization for family history research
Correct answer: Statewide access to licensed databases and electronic resources
GALILEO (Georgia Library Learning Online) provides Georgians with access to hundreds of licensed databases and full-text resources.
Question 6: Which cataloging practice supports information discovery across multiple library systems?
- Copy cataloging using shared MARC records from OCLC (Correct answer)
- Creating unique local records for every item
- Removing subject headings to simplify records
- Using only local call numbers
Correct answer: Copy cataloging using shared MARC records from OCLC
Copy cataloging leverages shared records from OCLC WorldCat, reducing duplication of effort and promoting standardization.
Question 7: A library is evaluating a new database subscription. Which factor is most critical to assess for patron information access?
- Relevance of content to patron needs and curriculum (Correct answer)
- Server location of the database vendor
- Number of competing vendors offering the same product
- Font size used in the database interface
Correct answer: Relevance of content to patron needs and curriculum
Content relevance to the library's community and patron information needs is the primary criterion for database selection.
GLC Information Access and Delivery 4
What is a 'knowledge base' in the context of electronic resource management (ERM)?