GLC Information Access and Delivery 3 — Questions and Answers
Question 1: A patron cannot locate a book using the OPAC. Which search strategy should a librarian suggest first?
- Try alternate subject headings or keywords (Correct answer)
- Request a library card replacement
- Submit an ILL request immediately
- Check the book's ISBN on Amazon
Correct answer: Try alternate subject headings or keywords
Varying search terms and using authorized subject headings often resolves OPAC search failures before other options.
Question 2: Which copyright doctrine allows libraries to reproduce certain works for educational or research purposes?
- Fair Use (Correct answer)
- Public Domain
- Creative Commons
- First Sale Doctrine
Correct answer: Fair Use
Fair Use (Section 107 of the Copyright Act) permits limited reproduction for education, research, and commentary.
Question 3: What does 'link resolver' technology do in a library's electronic environment?
- Connects a citation to the full text of an article across multiple platforms (Correct answer)
- Verifies patron identity for checkout
- Generates bibliographic records from ISBNs
- Schedules library programs automatically
Correct answer: Connects a citation to the full text of an article across multiple platforms
A link resolver uses OpenURL to navigate from a citation in one database to the full text in another licensed source.
Question 4: Which of the following is a primary characteristic of a federated search system?
- It searches multiple databases simultaneously with a single query (Correct answer)
- It organizes physical stacks by Dewey number
- It replaces ILL with local duplication
- It generates MARC records from scratch
Correct answer: It searches multiple databases simultaneously with a single query
Federated search systems query multiple disparate databases at once and aggregate results for the user.
Question 5: A library wants to ensure long-term preservation of its digital files. Which format is generally preferred for text preservation?
- PDF/A (Correct answer)
- DOCX
- HTML
- TXT with proprietary encoding
Correct answer: PDF/A
PDF/A is an ISO-standardized archival format designed for long-term preservation of electronic documents.
Question 6: What is the role of OCLC WorldCat in information access?
- It is the world's largest bibliographic database, used for cataloging and ILL (Correct answer)
- It manages Georgia's statewide digital library
- It provides free e-book lending to public libraries
- It authenticates patron borrowing privileges nationally
Correct answer: It is the world's largest bibliographic database, used for cataloging and ILL
WorldCat aggregates bibliographic records from thousands of libraries worldwide and facilitates ILL and cooperative cataloging.
Question 7: Which access service concept ensures patrons with disabilities can retrieve information equitably?
- Accessibility compliance and assistive technology integration (Correct answer)
- Restricting database use to in-person visits
- Limiting loan periods to reduce demand
- Prioritizing digital-only collections
Correct answer: Accessibility compliance and assistive technology integration
ADA compliance and assistive technologies (screen readers, magnification software) ensure equitable information access for patrons with disabilities.
A patron cannot locate a book using the OPAC.
Which search strategy should a librarian suggest first?